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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Deductive AI?

Deductive AI represents a groundbreaking solution that revolutionizes how organizations tackle complex system failures. By effortlessly merging your complete codebase with telemetry data—including metrics, events, logs, and traces—it empowers teams to swiftly and accurately pinpoint the underlying causes of issues. This platform streamlines the debugging process, significantly reducing downtime while boosting overall system reliability. By integrating seamlessly with your codebase and existing observability tools, Deductive AI creates an extensive knowledge graph powered by a code-aware reasoning engine, diagnosing root problems like an experienced engineer would. It quickly constructs a knowledge graph with millions of nodes, unveiling complex relationships between the codebase and telemetry data. Additionally, it deploys various specialized AI agents that diligently search for, discover, and analyze subtle indicators of root causes scattered across all interconnected sources, ensuring a meticulous examination process. This high level of automation not only expedites troubleshooting but also equips teams with the ability to sustain elevated system performance and reliability. Ultimately, Deductive AI not only enhances problem-solving efficiency but also transforms the overall approach to system management within organizations.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Bitbucket
Datadog
Elasticsearch
Fastly
GitHub
Grafana Cloud
Jira
Limelight
New Relic
OpenTelemetry
Prometheus
Slack
Splunk Cloud Platform

Integrations Supported

Akamai
Amazon Web Services (AWS)
Bitbucket
Datadog
Elasticsearch
Fastly
GitHub
Grafana Cloud
Jira
Limelight
New Relic
OpenTelemetry
Prometheus
Slack
Splunk Cloud Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Deductive AI

Date Founded

2023

Company Location

United States

Company Website

www.deductive.ai/

Categories and Features

Categories and Features

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