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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Enigma NMS?

Enigma NMS stands at the forefront of the Enterprise Network Management and Monitoring industry. It provides a diverse array of distinctive features, adheres to industry best practices, and boasts an enterprise-level design. Additionally, it is marked by remarkable scalability, robust automation, and consistent stability. Clients are empowered to monitor, report, alert, and oversee all aspects of their enterprise, IoT, and OT systems, irrespective of their complexity or scale. With Enigma, network professionals gain enhanced visibility and comprehensive situational awareness, allowing for increased proactivity in identifying faults, performing analysis, and generating reports, ultimately leading to more informed decision-making. Key features of Enigma include all performance metrics with 60-second polling capabilities for up to five years without averaging, along with NetFlow and configuration management, Quality of Service (QoS), SNMP traps, and comprehensive environmental monitoring across various device types. This includes support for any Object Identifier (OID), applications, routers, switches, servers, firewalls, WAN optimizers, wireless LAN controllers, uninterruptible power supplies, VLANs, SNMPv3, and telecommunications equipment. Furthermore, Enigma NMS's extensive capabilities ensure that it can adapt to the evolving needs of enterprises, making it an essential tool for modern network management.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

NetSAS

Date Founded

1996

Company Location

Australia

Company Website

www.netsas.com.au

Categories and Features

QoE/QoS Monitoring

Not specified

Categories and Features

Network Management

Not specified

Network Monitoring

Not specified

QoE/QoS Monitoring

Not specified

SNMP Monitoring

Not specified

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