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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Raygun?

Dedicate more efforts to developing exceptional software rather than wrestling with it. Raygun is a cloud-based service that specializes in monitoring errors, crashes, and performance for both web and mobile applications. Its robust toolkit equips teams with comprehensive insights into the challenges faced by users, offering detailed information at the code level to uncover the underlying problems. The offerings from Raygun encompass three primary domains: Application Performance Monitoring (APM), Crash Reporting, and Real User Monitoring. These components are seamlessly interconnected, delivering impactful insights that are unparalleled in the industry. With Raygun, you gain an understanding of how users genuinely interact with your software, enabling you to swiftly identify, analyze, and resolve performance challenges with greater efficiency. This proactive approach not only enhances the user experience but also empowers your development team to focus on innovation and improvement.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Integrations Supported

Bitbucket
Blink
CA Flowdock
GitHub
GitHub Student Developer Pack
Jira
Jira Work Management
Parim
SIGNL4
SessionStack
Slack
Trello
Visual Studio
Zendesk
Zenduty
Zulip

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$4 per month
Starting from just $4 per 10,000 events per month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Raygun

Date Founded

2012

Company Location

New Zealand

Company Website

www.raygun.com

Categories and Features

QoE/QoS Monitoring

Not specified

Categories and Features

Application Performance Monitoring (APM)

Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Website Monitoring

Event-Based Notifications
Performance Metrics
Real Time Monitoring
Uptime Reporting

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