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What is Touchstream VirtualNOC?

The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.

What is Soda?

Soda assists in the management of data operations by detecting problems and notifying the appropriate personnel. With its automated and self-serve monitoring features, no data or individual is overlooked. By offering comprehensive observability across your data workloads, you can proactively address potential issues. Furthermore, data teams can identify problems that may escape automation's notice. The self-service functionalities ensure extensive coverage is maintained for data monitoring needs. Timely alerts are sent to the relevant individuals, enabling business teams to diagnose, prioritize, and resolve data challenges effectively. Importantly, your data remains securely within your private cloud, as Soda monitors it at the source while only storing metadata within your cloud environment. This way, Soda provides a robust solution for ensuring the integrity and reliability of your data operations.

Media

Media

Integrations Supported

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Integrations Supported

1Sol
Alation
Amazon Redshift
Apache Airflow
Azure Synapse Analytics
Collibra
DataOps.live
Databricks
Google Cloud BigQuery
Kestra
Metaphor
STRM
Slack
Snowflake

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Touchstream

Company Location

Australia

Company Website

www.touchstream.media/our-solution

Company Facts

Organization Name

Soda

Date Founded

2018

Company Location

Belgium

Company Website

www.soda.io

Categories and Features

QoE/QoS Monitoring

Not specified

Categories and Features

Data Contract

Not specified

Data Management

Not specified

Data Observability

Not specified

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