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What is TourConnect?

TourConnect AI is an award-winning travel technology company focused on applying artificial intelligence to the real operational challenges faced by Destination Management Companies (DMCs) and inbound tour operators. First and foremost an AI technology company dedicated to tourism, TourConnect AI builds practical, reliable tools that integrate directly into existing systems and workflows rather than sitting alongside them. The company’s flagship product, Itinerary Assist AI, is an AI copilot designed specifically for DMC operations. It enables travel consultants to create complete, tailored itineraries from enquiry emails, briefs, and supporting documents, dramatically reducing manual effort while maintaining accuracy, consistency, and control. By embedding directly into day-to-day workflows and integrating with established booking systems such as Tourplan, Itinerary Assist AI ensures outputs move cleanly into operational environments without requiring system replacement. TourConnect AI places a strong emphasis on real-world usability as much as technical innovation. Its approach reflects deep experience in travel operations and an understanding of the complexity involved in building bespoke itineraries at scale. The platform is designed to support experienced teams, freeing them from repetitive administration so they can focus on higher-value work and client service. In addition to itinerary creation, TourConnect AI delivers Booking Automation capabilities that streamline pre-booking and operational processes. These tools help DMCs increase efficiency, improve response times, and scale output without increasing headcount or compromising service quality. Trusted by a growing global client base, TourConnect AI supports DMCs seeking to modernise their operations while retaining full control over quality, pricing, and personalisation.

What is AirWEB Express?

The user interface and experience are designed to be uniform for both online and offline bookings through diverse GDS and OBT systems. Users have the convenience of checking in for flights effortlessly with just one click, while also having straightforward access to the specific baggage regulations set by airlines. Real-time flight tracking features keep travelers updated on their flight status, including details about concourses and gates. Additionally, an optional "TravelGuide" feature provides destination-specific insights that can be customized according to each traveler's preferences. Trondent Development Corp. is recognized as a leading provider of web-based solutions and data management services in the global travel industry. Our intuitive tools empower travel agencies, online booking tool providers, meetings management organizations, and corporate clients to efficiently handle their travel budgets. Customers are able to create customized itinerary and invoice templates, along with retrieving travel documents through a personalized URL, emailed PDF, or a branded mobile application. This consistency across online and offline bookings is upheld within both GDS and TMC systems. Moreover, all booking and financial information is displayed in a straightforward and user-friendly manner, ensuring that even complex data is easily understood. In a rapidly evolving travel landscape, our solutions adapt to meet the changing needs of users, enhancing their overall travel experience.

Media

Media

Integrations Supported

Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TourConnect AI

Date Founded

2015

Company Location

Australia

Company Website

www.tourconnect.ai/

Company Facts

Organization Name

Trondent Development

Date Founded

1994

Company Location

United States

Company Website

www.trondent.com/airweb/

Categories and Features

Travel Agency

Itinerary Creation
Single / Group Reservations

Categories and Features

Travel Agency

Itinerary Creation

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