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What is TourConnect?
TourConnect AI is an award-winning travel technology company focused on applying artificial intelligence to the real operational challenges faced by Destination Management Companies (DMCs) and inbound tour operators. First and foremost an AI technology company dedicated to tourism, TourConnect AI builds practical, reliable tools that integrate directly into existing systems and workflows rather than sitting alongside them.
The company’s flagship product, Itinerary Assist AI, is an AI copilot designed specifically for DMC operations. It enables travel consultants to create complete, tailored itineraries from enquiry emails, briefs, and supporting documents, dramatically reducing manual effort while maintaining accuracy, consistency, and control. By embedding directly into day-to-day workflows and integrating with established booking systems such as Tourplan, Itinerary Assist AI ensures outputs move cleanly into operational environments without requiring system replacement.
TourConnect AI places a strong emphasis on real-world usability as much as technical innovation. Its approach reflects deep experience in travel operations and an understanding of the complexity involved in building bespoke itineraries at scale. The platform is designed to support experienced teams, freeing them from repetitive administration so they can focus on higher-value work and client service.
In addition to itinerary creation, TourConnect AI delivers Booking Automation capabilities that streamline pre-booking and operational processes. These tools help DMCs increase efficiency, improve response times, and scale output without increasing headcount or compromising service quality. Trusted by a growing global client base, TourConnect AI supports DMCs seeking to modernise their operations while retaining full control over quality, pricing, and personalisation.
What is BookMatic Travel CRM?
BookMatic Travel CRM emerges as a leading Customer Relationship Management solution tailored to optimize the workflows of travel enterprises. Primarily aimed at small businesses and startups worldwide, this Travel CRM Software simplifies the oversight of client relationships and internal data covering properties, sales, leads, invoice management, itinerary generation, and beyond. This system not only boosts customer satisfaction efficiently but also empowers sales teams to manage their responsibilities more effectively and finalize transactions more quickly. By automating various sales functions, a Travel CRM serves as a smart tool to assist in meeting sales targets. With BookMatic Travel CRM, organizations can significantly enhance their customer conversion rates, fostering rapid growth through a range of robust tools designed to improve their operational efficiency. In doing so, it provides companies with the necessary insights and resources to excel in today’s competitive landscape, ultimately positioning them for long-term success. Moreover, the intuitive design of the software ensures that users can navigate its features with ease, making it an invaluable asset for any travel business.
Integrations Supported
Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui
Integrations Supported
API Availability
Has API
API Availability
Pricing Information
$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
TourConnect AI
Date Founded
2015
Company Location
Australia
Company Website
www.tourconnect.ai/
Company Facts
Organization Name
eWeblink Technology
Date Founded
2009
Company Location
India
Company Website
www.eweblink.net
Categories and Features
Travel Agency
Itinerary Creation
Single / Group Reservations
Categories and Features
Tour Operator
Not specified
Travel Agency
Not specified