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Ratings and Reviews 0 Ratings
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is TourConnect?
TourConnect AI is an award-winning travel technology company focused on applying artificial intelligence to the real operational challenges faced by Destination Management Companies (DMCs) and inbound tour operators. First and foremost an AI technology company dedicated to tourism, TourConnect AI builds practical, reliable tools that integrate directly into existing systems and workflows rather than sitting alongside them.
The company’s flagship product, Itinerary Assist AI, is an AI copilot designed specifically for DMC operations. It enables travel consultants to create complete, tailored itineraries from enquiry emails, briefs, and supporting documents, dramatically reducing manual effort while maintaining accuracy, consistency, and control. By embedding directly into day-to-day workflows and integrating with established booking systems such as Tourplan, Itinerary Assist AI ensures outputs move cleanly into operational environments without requiring system replacement.
TourConnect AI places a strong emphasis on real-world usability as much as technical innovation. Its approach reflects deep experience in travel operations and an understanding of the complexity involved in building bespoke itineraries at scale. The platform is designed to support experienced teams, freeing them from repetitive administration so they can focus on higher-value work and client service.
In addition to itinerary creation, TourConnect AI delivers Booking Automation capabilities that streamline pre-booking and operational processes. These tools help DMCs increase efficiency, improve response times, and scale output without increasing headcount or compromising service quality. Trusted by a growing global client base, TourConnect AI supports DMCs seeking to modernise their operations while retaining full control over quality, pricing, and personalisation.
What is PEAK 15?
PEAK 15 provides an extensive range of cloud-based software that includes features for marketing, sales, trip planning, operations, and accounting automation, all crafted to be cost-effective and user-friendly. By concentrating your marketing strategies and analyzing their effectiveness, you can reduce expenses while improving conversion rates. The platform makes it easy to handle pre-booking inquiries and maintain communication with customers and vendors before trips commence. Users can swiftly access detailed information about customers, vendor services, sample itineraries, and inventory, assisting in the development of customized itinerary proposals or the booking of scheduled trips. Additionally, real-time financial analysis of your business, covering accounts receivable and payable, allows for quick responses to new challenges and opportunities. PEAK 15 is dedicated to aiding Tour Operators, Adventure Travel Companies, Leisure Travel Agencies, and DMCs in enhancing their operations, increasing revenue, and improving profitability. This solution combines web-based CRM, trip planning, reservations, and marketing capabilities, creating a comprehensive resource for travel enterprises. With PEAK 15, organizations can optimize their workflows while maintaining a focus on providing outstanding travel experiences, ensuring that every journey is memorable for their clients. Ultimately, this innovative platform positions travel businesses for long-term success in a competitive market.
Integrations Supported
Gmail
Adobe Marketo Engage
Axis LMS
Chrome OS
FareHarbor
Google Analytics
Google Workspace
Hero
HubSpot Marketing Hub
Microsoft 365
Integrations Supported
Gmail
Adobe Marketo Engage
Axis LMS
Chrome OS
FareHarbor
Google Analytics
Google Workspace
Hero
HubSpot Marketing Hub
Microsoft 365
API Availability
Has API
API Availability
Has API
Pricing Information
$5000/year
Free Trial Offered?
Free Version
Pricing Information
$200 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TourConnect AI
Date Founded
2015
Company Location
Australia
Company Website
www.tourconnect.ai/
Company Facts
Organization Name
PEAK 15 Systems
Date Founded
2005
Company Location
United States
Company Website
www.peak15systems.com
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management