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TourConnect AI is an award-winning travel technology company focused on applying artificial intelligence to the real operational challenges faced by Destination Management Companies (DMCs) and inbound tour operators. First and foremost an AI technology company dedicated to tourism, TourConnect AI builds practical, reliable tools that integrate directly into existing systems and workflows rather than sitting alongside them.
The company’s flagship product, Itinerary Assist AI, is an AI copilot designed specifically for DMC operations. It enables travel consultants to create complete, tailored itineraries from enquiry emails, briefs, and supporting documents, dramatically reducing manual effort while maintaining accuracy, consistency, and control. By embedding directly into day-to-day workflows and integrating with established booking systems such as Tourplan, Itinerary Assist AI ensures outputs move cleanly into operational environments without requiring system replacement.
TourConnect AI places a strong emphasis on real-world usability as much as technical innovation. Its approach reflects deep experience in travel operations and an understanding of the complexity involved in building bespoke itineraries at scale. The platform is designed to support experienced teams, freeing them from repetitive administration so they can focus on higher-value work and client service.
In addition to itinerary creation, TourConnect AI delivers Booking Automation capabilities that streamline pre-booking and operational processes. These tools help DMCs increase efficiency, improve response times, and scale output without increasing headcount or compromising service quality. Trusted by a growing global client base, TourConnect AI supports DMCs seeking to modernise their operations while retaining full control over quality, pricing, and personalisation.
What is Ratiba?
Ratiba is an innovative software solution crafted specifically for safari operators, tour agencies, and destination management companies (DMCs), which simplifies the process of producing proposals and itineraries. By merging the capabilities of Word documents, Excel spreadsheets, and static PDF quotes into an all-in-one web application, it allows teams to create comprehensive day-by-day itineraries that are automatically priced, enabling easy sharing with clients for interactive feedback and approval without requiring them to log in.
Key features include a visual itinerary builder with reusable templates and AI-driven planning tools, an expansive content library covering lodges, activities, and parks, as well as an automated cost-plus pricing system that factors in rate cards, meal plans, seasonal pricing, and various park fees. In addition, it offers branded, mobile-responsive proposals that accommodate client comments, PDF exports, and support for multiple languages, along with a customer relationship management (CRM) system and collaborative workspaces designed for multiple users under a straightforward flat-rate pricing model.
This contemporary solution stands out as a strong competitor to platforms like Tourwriter, Tourplan, Travefy, Wetu, and Safari Portal, appealing to teams eager to expedite itinerary creation and produce high-quality proposals that successfully convert leads into bookings. Moreover, Ratiba's user-friendly interface and powerful features significantly enhance operational efficiency and client engagement, making it an essential tool for modern travel businesses. Additionally, its emphasis on collaboration and feedback ensures that client needs are met more effectively, ultimately leading to improved satisfaction and loyalty.
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Integrations Supported
Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui
Integrations Supported
Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui
API Availability
Has API
API Availability
Has API
Pricing Information
$5000/year
Free Trial Offered?
Free Version
Pricing Information
$49
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TourConnect AI
Date Founded
2015
Company Location
Australia
Company Website
www.tourconnect.ai/
Company Facts
Organization Name
Ratiba
Date Founded
2025
Company Location
Tanzania
Company Website
www.ratiba.io
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Travel Management
Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning