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Ratings and Reviews 0 Ratings
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What is TourConnect?
TourConnect AI is an award-winning travel technology company focused on applying artificial intelligence to the real operational challenges faced by Destination Management Companies (DMCs) and inbound tour operators. First and foremost an AI technology company dedicated to tourism, TourConnect AI builds practical, reliable tools that integrate directly into existing systems and workflows rather than sitting alongside them.
The company’s flagship product, Itinerary Assist AI, is an AI copilot designed specifically for DMC operations. It enables travel consultants to create complete, tailored itineraries from enquiry emails, briefs, and supporting documents, dramatically reducing manual effort while maintaining accuracy, consistency, and control. By embedding directly into day-to-day workflows and integrating with established booking systems such as Tourplan, Itinerary Assist AI ensures outputs move cleanly into operational environments without requiring system replacement.
TourConnect AI places a strong emphasis on real-world usability as much as technical innovation. Its approach reflects deep experience in travel operations and an understanding of the complexity involved in building bespoke itineraries at scale. The platform is designed to support experienced teams, freeing them from repetitive administration so they can focus on higher-value work and client service.
In addition to itinerary creation, TourConnect AI delivers Booking Automation capabilities that streamline pre-booking and operational processes. These tools help DMCs increase efficiency, improve response times, and scale output without increasing headcount or compromising service quality. Trusted by a growing global client base, TourConnect AI supports DMCs seeking to modernise their operations while retaining full control over quality, pricing, and personalisation.
What is TDX360?
The TDX360 platform streamlines the entire travel booking process, encompassing everything from the initial inquiry to the final entry of ledger accounts related to travel. Its fully automated end-to-end processes feature batch processing, queue monitoring, AI chatbots for customer interactions, and the generation of automated documents and reports throughout all phases. With our API integration and pricing tools, you can boost your revenue and broaden your distribution channels. The platform supports various methods, including call centers and both B2B and B2C strategies, enabling a comprehensive 360-degree selling approach. TDX360 serves as a robust back-office solution capable of managing the most intricate and demanding operations in the travel and tourism sector while also providing a comprehensive sales and distribution platform. Additionally, the implementation of intelligent caching strategies and a scalable architecture within TDX360 significantly enhances the speed at which results are retrieved, ensuring swift and efficient service for users. This makes TDX360 an invaluable asset for businesses looking to optimize their travel operations.
Integrations Supported
Angular
Docker
Drools
Elasticsearch
GraphQL
HTML
Ionic
API Availability
Has API
API Availability
Has API
Pricing Information
$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
TourConnect AI
Date Founded
2015
Company Location
Australia
Company Website
www.tourconnect.ai/
Company Facts
Organization Name
SilentiumIT
Date Founded
2019
Company Location
Australia
Company Website
tdx360.com
Categories and Features
Travel Agency
Itinerary Creation
Single / Group Reservations
Categories and Features
Travel Agency
Not specified