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What is TourDesk?

Enhance your income while providing outstanding service to your guests by equipping your front desk staff with the necessary tools to efficiently and securely organize tours for visitors, which not only enriches their experience but also boosts your revenue. At TourDesk, our dedicated multilingual support team ensures that every guest receives comprehensive help with everything from reservations to changes, cancellations, and refunds, allowing your front desk staff to focus on delivering exceptional service. Founded in 2013, TourDesk offers a holistic tour-booking solution tailored for resellers like hotels, hostels, and guesthouses, with the goal of increasing your revenue and improving customer satisfaction while reducing your team's workload. By implementing TourDesk, resellers can discover new avenues for profit, elevate service standards, and streamline both front-desk and back-office operations, ultimately achieving a more efficient workflow. Experience the transformative impact that a specialized tour-booking service can bring to your business, ensuring that both your guests and staff benefit from a seamless and enhanced service experience. The integration of such a service not only simplifies operations but also positions your establishment as a leader in guest satisfaction.

What is HotelFlexi?

HotelFlexi offers a robust cloud-based management system designed specifically for various types of accommodations, including hotels, resorts, guest houses, homestays, and multi-property operators. This all-encompassing software combines essential features like reservations, room availability tracking, front-desk operations, housekeeping management, guest profiles, billing, GST invoicing, payment handling, expense monitoring, and comprehensive business reporting into an intuitive dashboard. It includes an interactive booking calendar and a self-check-in system for guests, which enhances the efficiency of managing daily reservations. Moreover, the two-way channel manager effectively synchronizes room rates and availability with major online booking platforms such as MakeMyTrip, Agoda, Booking.com, Airbnb, and Expedia. Hotels are empowered to implement direct booking options, develop customized hotel websites, handle wedding booking processes, and advertise special promotions, with the availability of features varying by plan. HotelFlexi also introduces FlexiAI, which leverages natural language processing to improve operational workflows, alongside a native Android app that aids in streamlining front-desk and housekeeping duties. Higher-tier plans offer additional functionalities, including multi-property management and sophisticated reporting tools, ensuring that hotel operations can be optimized to their fullest potential. This flexibility and range of features make HotelFlexi an indispensable tool for hospitality businesses striving to enhance operational efficiency and elevate guest satisfaction levels. By adopting such an advanced system, hotels can position themselves for growth in a competitive market.

Media

Media

Integrations Supported

Bokun

Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
MakeMyTrip

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

₹499/month
Essential costs ₹499/month, Pro costs ₹999/month, and Enterprise costs ₹1,999/month. All plans include a 14-day free trial and have no setup fee. OTA channel management is available on Pro and Enterprise; Enterprise includes custom webhooks and REST API integrations.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TourDesk

Date Founded

2013

Company Location

Iceland

Company Website

tourdesk.io

Company Facts

Organization Name

NovaX AI

Date Founded

2026

Company Location

India

Company Website

www.hotelflexi.com

Categories and Features

Tour Operator

Not specified

Categories and Features

Hotel Management

Not specified

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