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What is TourDesk?

Enhance your income while providing outstanding service to your guests by equipping your front desk staff with the necessary tools to efficiently and securely organize tours for visitors, which not only enriches their experience but also boosts your revenue. At TourDesk, our dedicated multilingual support team ensures that every guest receives comprehensive help with everything from reservations to changes, cancellations, and refunds, allowing your front desk staff to focus on delivering exceptional service. Founded in 2013, TourDesk offers a holistic tour-booking solution tailored for resellers like hotels, hostels, and guesthouses, with the goal of increasing your revenue and improving customer satisfaction while reducing your team's workload. By implementing TourDesk, resellers can discover new avenues for profit, elevate service standards, and streamline both front-desk and back-office operations, ultimately achieving a more efficient workflow. Experience the transformative impact that a specialized tour-booking service can bring to your business, ensuring that both your guests and staff benefit from a seamless and enhanced service experience. The integration of such a service not only simplifies operations but also positions your establishment as a leader in guest satisfaction.

What is Hotelware PMS?

In the fiercely competitive hospitality industry of today, the combination of efficiency and warmth at the front desk is now regarded as a fundamental necessity rather than just a beneficial trait. To meet this critical demand, Hotelware PMS provides a wide range of features designed to empower hospitality professionals in improving guest service, which consequently boosts revenue per available room (REV PAR). This property management system is meticulously designed to cater to the varied requirements of hotels, regardless of size, including those within chains, and it can be customized for both single and multi-property operations. Moreover, Hotelware PMS integrates flawlessly with other hotelware systems, offering hoteliers a unified and fully interconnected solution. Its reservation capabilities boast a comprehensive set of tools for managing both individual and group bookings, whether these are done directly or through tour operators, travel agents, or corporate clients. The platform encompasses various functionalities, including reservation confirmations, cancellations, waiting list management, deposit collection, and accommodations for sharers. Additionally, the intuitive rate management system streamlines the handling of contracts and pricing strategies, ensuring operations run smoothly. With these extensive features, Hotelware PMS not only simplifies routine tasks but significantly elevates the overall guest experience, making it an indispensable asset in the hospitality landscape. As a result, hotels can offer a more personalized touch while maintaining high operational efficiency, thus fostering guest loyalty and satisfaction.

Media

Media

Integrations Supported

Bokun

Integrations Supported

Civitfun

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TourDesk

Date Founded

2013

Company Location

Iceland

Company Website

tourdesk.io

Company Facts

Organization Name

Theova UHS

Company Location

Cyprus

Company Website

www.theovauhs.com/hotelware-pms

Categories and Features

Tour Operator

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Group Management
Housekeeping Management
Loyalty Program
Marketing Automation
Multi-Property
Single Property

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