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What is TourDesk?

Enhance your income while providing outstanding service to your guests by equipping your front desk staff with the necessary tools to efficiently and securely organize tours for visitors, which not only enriches their experience but also boosts your revenue. At TourDesk, our dedicated multilingual support team ensures that every guest receives comprehensive help with everything from reservations to changes, cancellations, and refunds, allowing your front desk staff to focus on delivering exceptional service. Founded in 2013, TourDesk offers a holistic tour-booking solution tailored for resellers like hotels, hostels, and guesthouses, with the goal of increasing your revenue and improving customer satisfaction while reducing your team's workload. By implementing TourDesk, resellers can discover new avenues for profit, elevate service standards, and streamline both front-desk and back-office operations, ultimately achieving a more efficient workflow. Experience the transformative impact that a specialized tour-booking service can bring to your business, ensuring that both your guests and staff benefit from a seamless and enhanced service experience. The integration of such a service not only simplifies operations but also positions your establishment as a leader in guest satisfaction.

What is Indie Travel?

Are you aware of how much productivity your business sacrifices while attempting to manage various tools? Is juggling multiple calendars, systems, and booking platforms consuming too much of your valuable time? Introducing Indie. This comprehensive tour management system simplifies operations for businesses by consolidating all relevant information in one place. It seamlessly integrates tours with Indie, providing a centralized dashboard that showcases bookings, requests, revenue, and more. You can enjoy peace of mind knowing that overnight bookings are being processed even when you are away from your desk. With the intuitive SmartCalendar, you can easily check which dates have been reserved across platforms such as TripAdvisor, Expedia, and GetYourGuide, among others, ensuring you never miss an opportunity. Additionally, this streamlined approach allows your team to focus on enhancing customer experiences rather than getting bogged down by administrative tasks.

Media

Media

Integrations Supported

Bokun

Integrations Supported

Expedia
GetYourGuide
Tripadvisor

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TourDesk

Date Founded

2013

Company Location

Iceland

Company Website

tourdesk.io

Company Facts

Organization Name

Indie Travel

Date Founded

2021

Company Location

United Kingdom

Company Website

www.indietravel.co

Categories and Features

Tour Operator

Not specified

Categories and Features

Tour Operator

Activities Booking
Price / Margin Management
Reservations Management

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