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What is TourDesk?

Enhance your income while providing outstanding service to your guests by equipping your front desk staff with the necessary tools to efficiently and securely organize tours for visitors, which not only enriches their experience but also boosts your revenue. At TourDesk, our dedicated multilingual support team ensures that every guest receives comprehensive help with everything from reservations to changes, cancellations, and refunds, allowing your front desk staff to focus on delivering exceptional service. Founded in 2013, TourDesk offers a holistic tour-booking solution tailored for resellers like hotels, hostels, and guesthouses, with the goal of increasing your revenue and improving customer satisfaction while reducing your team's workload. By implementing TourDesk, resellers can discover new avenues for profit, elevate service standards, and streamline both front-desk and back-office operations, ultimately achieving a more efficient workflow. Experience the transformative impact that a specialized tour-booking service can bring to your business, ensuring that both your guests and staff benefit from a seamless and enhanced service experience. The integration of such a service not only simplifies operations but also positions your establishment as a leader in guest satisfaction.

What is TourCMS?

TourCMS is designed specifically for operators within the Tours and Activities industry, offering robust solutions for managing online and offline bookings, distribution, channel management, and customer relationships. By leveraging this platform, you can effectively boost your international sales, expand your network of resellers, attract fresh clientele, and manage growth in an efficient manner without incurring heavy costs. TourCMS integrates effortlessly with various services and provides built-in support for Palisis Ticketing, ensuring a flexible and user-friendly interaction with your customers. As recognized experts in the field, we strive to enable every client to achieve their fullest potential through extensive educational resources and consulting services. We place a strong emphasis on service reliability, acknowledging its vital importance to your business's success, which is why many top industry leaders trust us to capture every sales opportunity. Additionally, you can easily integrate TourCMS into your Wordpress site using our specially designed plugin or utilize one of our free themes to quickly establish your online presence. Our dedication to innovation guarantees that you will always have access to the latest tools and features to improve the customer experience, while our ongoing support ensures that you feel confident in your operations. This combined focus on technology and customer service makes TourCMS an invaluable partner for your business.

Media

Media

Integrations Supported

Bokun

Integrations Supported

Windcave
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TourDesk

Date Founded

2013

Company Location

Iceland

Company Website

tourdesk.io

Company Facts

Organization Name

Travel UCD

Date Founded

2002

Company Location

United Kingdom

Company Website

www.tourcms.com

Categories and Features

Tour Operator

Not specified

Categories and Features

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Customer Management
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

Travel Agency

Customer Database
Itinerary Creation
Marketing Management
Promotions Management
Quote Management
Single / Group Reservations

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