Bookinglayer Reviews & Ratings

Bookinglayer

4.8 out of 5 stars
Company Website for Bookinglayer

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 152 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

What is TourOpp GO?

Elevate your customer interactions to increase bookings and effectively collect more reviews. Streamlining operations by providing Google Maps links for meetings or pickup points will help ensure a smooth experience for your guests. Implementing cross-selling and up-selling techniques can not only boost bookings but also result in improved reviews, all while saving your team valuable customer service time. Keep your guests in the loop by sending them real-time tracking links for transportation, greeting them upon boarding, and offering personalized recommendations for their day. Furthermore, actively seek feedback and promote enhanced experiences to foster positive reviews. Make sure to share the exact location of your attraction and deliver daily suggestions, including potential up-sell options or dining recommendations before their visit. Capturing moments of enjoyment during their experience can also aid in gathering more reviews. Providing this information directly to their smartphones ensures peace of mind and reduces the volume of inquiries you receive. By taking steps to prevent late arrivals and no-shows, you can enhance operational efficiency and lessen complaints. Engage customers well before their arrival to create anticipation through stunning photos and videos, while also encouraging them to explore additional products you have available. This proactive strategy not only enriches the customer experience but also deepens their affinity for your brand, creating lasting relationships. Ultimately, a thoughtful and engaging approach will pave the way for greater customer satisfaction and loyalty.

What is Bookinglayer?

An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.

Media

Media

Integrations Supported

Google Maps
Ventrata

Integrations Supported

Apple Pay
Facebook
Freshchat
Google Pay
HubSpot Customer Platform
Infraspeak
Mollie
Omise
PayPal
PayU
Salesforce
Twilio
WeChat Pay
WeTravel
Wix
Xendit
Xero
Zapier

API Availability

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$100 per month
Build your plan according to your needs.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TourOpp

Company Location

United States

Company Website

www.go.touropp.com

Company Facts

Organization Name

Bookinglayer

Date Founded

2013

Company Location

Netherlands

Company Website

www.bookinglayer.com

Categories and Features

Live Chat

Canned Responses

SMS Marketing

Contact Management

Tour Operator

Not specified

Categories and Features

Camp Management

Bookinglayer specializes in managing camps that integrate accommodations with organized activities, a model commonly utilized by surf schools, sports camps, summer retreats, and adventure travel companies. Each Package encompasses lodging, activities, meals, and various services, while also automatically managing capacity, group sizes, and schedules. Guests can conveniently submit their dietary preferences, waivers, and emergency contact information via the Customer Portal prior to their arrival, eliminating the need for manual follow-up. Staff can oversee bookings, participant lists, and payments all from a single Backoffice, which includes built-in reporting for occupancy and revenue. With round-the-clock support, Bookinglayer currently aids over 1,500 properties and businesses worldwide across more than 85 countries and 40 different niches, helping clients save a minimum of five hours each week in administrative tasks that were once handled through separate, uncoordinated systems.

Billing & Invoicing
Customer Management
For Campgrounds
For Summer Camps
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Hospitality Property Management

Bookinglayer is specifically designed for hospitality establishments that offer more than just accommodation, such as boutique hotels featuring spa services or recreational activities, wellness resorts, and lodges that integrate lodging with unique experiences. Traditional property management systems typically focus on room reservations and pricing but lack the capability to schedule activities or create package deals. In contrast, Bookinglayer seamlessly merges these functionalities into one comprehensive package, all managed through a singular Backoffice that oversees bookings, occupancy statistics, and employee access rights. Guests benefit from an online check-in process, can sign necessary waivers, and complete payments via a self-service Customer Portal. With over 35 payment gateways available, transactions are processed automatically without any commission fees on direct bookings. Currently, more than 1,500 properties in over 85 countries utilize Bookinglayer, resulting in clients saving at least five hours of administrative work each week and achieving a remarkable 95% client retention rate.

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Reservations

Bookinglayer is a comprehensive reservation solution designed specifically for enterprises that offer lodging along with activities, rather than merely providing rooms. It enables guests to reserve a complete package—including accommodations, activities, meals, and additional services—through a Booking Engine that operates under the operator's own brand and domain, thereby minimizing abandonment rates and enhancing customer trust during checkout. The platform automates deposit and balance management, sends reminders, and processes payments via more than 35 payment gateways, ensuring that every booking is direct and free from marketplace commissions. Clients have reported saving a minimum of five hours each week on administrative tasks and achieving a 30% increase in average booking value, thanks to integrated upselling strategies within the reservation process. Currently, over 1,500 businesses in more than 85 countries utilize Bookinglayer for their reservation needs, with the company processing over $1.5 billion and maintaining a remarkable 95% client retention rate.

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Rate Management
Room Booking Management
Third Party Booking

Retreat Management

Bookinglayer is designed exclusively for retreat centers that host yoga, wellness, and extended transformational programs. It offers a comprehensive package that integrates accommodation, activities, meals, and services, available in either fixed dates or flexible options, with automatic enforcement of group sizes and room occupancy. Guests can easily provide their dietary preferences, health details, and emergency contacts, as well as complete waivers through a self-service Customer Portal, streamlining the pre-arrival process and eliminating the need for manual follow-ups. Payment of deposits and balances is automated through more than 35 payment gateways. Each booking is direct and free from commissions, ensuring that guest information remains with the operator. Retreat operators have reported saving a minimum of five hours per week on administrative tasks and have seen a 30% increase in average booking value, with a client retention rate of 95% over more than ten years of operation.

Not specified

Tour Operator

Bookinglayer simplifies the process for tour operators by allowing them to offer accommodations, activities, transfers, and services in a single bundled package, eliminating the need for separate reservations. Guests can easily choose their travel dates, explore included and optional activities, and finalize their entire itinerary seamlessly on the operator’s personalized website. The system ensures synchronized availability and capacity for both lodging and activities, eliminating the need for manual checks. The Customer Portal takes care of guest interactions, managing follow-ups, waivers, dietary preferences, and payment reminders, so staff don’t have to chase down details via email. With support for over 35 payment gateways and various currencies, every booking is commission-free. Operators have reported saving at least five hours of administrative work each week, with more than 1,500 businesses across 85+ countries and over 40 different niches utilizing the platform.

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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