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Ratings and Reviews 0 Ratings
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What is TourOpp GO?
Elevate your customer interactions to increase bookings and effectively collect more reviews. Streamlining operations by providing Google Maps links for meetings or pickup points will help ensure a smooth experience for your guests. Implementing cross-selling and up-selling techniques can not only boost bookings but also result in improved reviews, all while saving your team valuable customer service time. Keep your guests in the loop by sending them real-time tracking links for transportation, greeting them upon boarding, and offering personalized recommendations for their day. Furthermore, actively seek feedback and promote enhanced experiences to foster positive reviews. Make sure to share the exact location of your attraction and deliver daily suggestions, including potential up-sell options or dining recommendations before their visit. Capturing moments of enjoyment during their experience can also aid in gathering more reviews. Providing this information directly to their smartphones ensures peace of mind and reduces the volume of inquiries you receive. By taking steps to prevent late arrivals and no-shows, you can enhance operational efficiency and lessen complaints. Engage customers well before their arrival to create anticipation through stunning photos and videos, while also encouraging them to explore additional products you have available. This proactive strategy not only enriches the customer experience but also deepens their affinity for your brand, creating lasting relationships. Ultimately, a thoughtful and engaging approach will pave the way for greater customer satisfaction and loyalty.
What is Encapto?
A comprehensive platform designed for the curation and marketing of a wide range of IT services. Combine top-tier technology solutions with integrated eCommerce capabilities, efficient order management, and subscription billing systems. Utilizing a centralized MSP dashboard alongside automated provisioning can significantly reduce deployment times and costs by nearly 90%. Improve customer satisfaction and lower helpdesk inquiries through our intuitive self-service dashboard, specifically designed for users without technical expertise. Encapto’s straightforward self-service interface merges diverse technologies to enhance customer enjoyment, reduce support needs, build customer loyalty, and create seamless upselling opportunities. Empower your customers to handle their own requirements, allowing you to concentrate on expanding your business. Establish a customized storefront that showcases your product catalog, enabling clients to place their own orders easily. Efficient order processing encourages both upselling and cross-selling of your products, additional features, and exclusive promotions, ultimately driving greater revenue and customer delight. Furthermore, this approach not only streamlines transactions but also fosters a deeper connection between your brand and your clientele.
Integrations Supported
Bokun
Checkfront
Cisco Meraki
Cisco Umbrella
Google Maps
Peek Pro
QuickBooks Online
Rezdy
RocketRez
TrekkSoft
Integrations Supported
Bokun
Checkfront
Cisco Meraki
Cisco Umbrella
Google Maps
Peek Pro
QuickBooks Online
Rezdy
RocketRez
TrekkSoft
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Pricing Information
$280 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TourOpp
Company Location
United States
Company Website
www.go.touropp.com
Company Facts
Organization Name
Encapto
Date Founded
2014
Company Location
Australia
Company Website
www.encapto.com
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Categories and Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling