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What is Tourismart?

Enhance your guests' experience by enabling them to effortlessly access all hotel facilities directly from their smartphones. With just a few taps, they can quickly make orders, secure their reservations, book amenities, submit requests, and view their outstanding charges. This efficient system caters to even the most particular guests' needs in a remarkably short amount of time. You can effectively gather and manage real-time requests from visitors, ensuring they are directed to the right staff members for prompt assistance. By keeping a close eye on daily operations, you can efficiently track orders, reservations, bookings, customer interactions, expenses, and more. Additionally, collecting and analyzing insightful feedback about your services will help improve guest satisfaction significantly. You can proactively address any challenges that may arise and develop innovative strategies to enhance guest engagement. Installing small Estimote beacons throughout the hotel allows for precise tracking of each guest's location, enabling better supervision of ongoing tasks. Furthermore, you can automatically send push notifications to guests’ smartphones or smartwatches, welcoming them and informing them of nearby special offers or events. Ultimately, elevating the guest experience not only ensures their satisfaction but also encourages repeat visits, creating a loyal customer base.

What is Go Moment Ivy?

Ivy combines human expertise with automated systems to facilitate accurate and rapid communication with guests, freeing hotel staff to concentrate on other responsibilities while enhancing the overall guest experience. By greeting guests and customizing their visits based on unique preferences, Ivy guarantees that all inquiries are resolved in mere seconds. Moreover, it offers crucial insights into guest satisfaction and operational performance through its in-depth analytics, allowing for effortless management of all guest interactions from a unified platform. Explore the different strategies Ivy employs to connect with guests and boost satisfaction scores. This pioneering method not only simplifies communication but also cultivates a more tailored and enjoyable experience for every guest, ultimately leading to greater loyalty and repeat visits.

Media

Media

Integrations Supported

Integrations Supported

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SimpleApps

Company Location

United States

Company Website

www.tourismart.co

Company Facts

Organization Name

Go Moment

Date Founded

2010

Company Location

United States

Company Website

www.gomoment.com

Categories and Features

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Reservations Management
Reviews Management

Hotel Management

Not specified

Categories and Features

Conversational AI

Intent Recognition
On-Screen Chats
Pre-configured Bot

Guest Messaging

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

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