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What is Tourmatic?

Tourmatic Tour Operator Software and CRM stands out as Africa's preferred safari solution, delivering a cloud-based platform that streamlines booking processes, offers AI assistance for multi-language itinerary creation, and facilitates invoicing and quotations for various travel sectors including inbound, outbound, DMC, and MICE. By managing your operations comprehensively, it seamlessly integrates with platforms like WETU and NIGHTS BRIDGE, ensuring high data integrity and rich informational support. With cloud and mobile access, you can operate from any location, while key processes are automated to enhance efficiency and simplify workflows. The inclusion of a KANBAN board promotes effective task collaboration, making operations more cohesive. Remarkable options are available at an unmatched price point, as the fully integrated CRM manages all aspects of your contacts, requests, leads, and sales pipeline. Moreover, the inclusion of free integrated business intelligence and data analytics systems such as FinFlash, Happy Pax, and Silk Road uncovers valuable insights from your data, eliminating the need for costly third-party integrations and reducing operational expenses. This allows you to serve clients across a global landscape, including regions like South Africa, East Africa—Nairobi, Mombasa, Rwanda, Tanzania, Zanzibar—as well as Costa Rica, thereby expanding your reach and enhancing service delivery. Whether you are managing bookings or analyzing sales trends, this software equips you with the tools needed for success in the competitive travel industry.

What is TORS Travel?

The TORS.Travel Back Office equips Tour Operators with the tools necessary to create and price personalized itineraries that cater specifically to the unique preferences of each client. Drawing from extensive experience in travel reservation technologies, this cutting-edge system is actively utilized to enable real-time pricing during client interactions or while they navigate your website. Users have the capability to develop and oversee multiple itinerary versions, allowing them to assess various options available to clients, including distinct pricing for adults and children across each iteration. In addition, it can automatically generate comprehensive written quotes that feature descriptions and visuals of accommodations, while also keeping track of necessary customer follow-ups. Once a client accepts a quote, the TORS.Travel back office simplifies the task of reaching out to suppliers and managing their responses. The process of generating holiday invoices, vouchers, and detailed travel itineraries is both quick and efficient, guaranteeing a smooth experience for tour operators. The system's intuitive interface further boosts productivity, allowing operators to prioritize delivering outstanding service to their clients, enhancing both client satisfaction and operational efficiency. Overall, the TORS.Travel Back Office serves as a vital resource for tour operators aiming to elevate their service quality.

Media

Media

Integrations Supported

Omni Accounts
Pastel
Wetu

Integrations Supported

Omni Accounts
Pastel
Wetu

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$275 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Swiss Solvesit GmbH

Date Founded

2003

Company Location

Switzerland/Germany

Company Website

www.swiss-solvesit.com

Company Facts

Organization Name

TORS

Date Founded

2010

Company Location

United Kingdom

Company Website

www.tors.travel/

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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