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What is TownController?

TownController is an all-encompassing web-based software solution tailored for municipalities to improve the management of applications, permits, inspections, and planning procedures. This accessible platform allows for the scheduling of meetings, the organization of meeting minutes, and the posting of finalized minutes on the municipality's public website, all integrated within a singular interface. Users can utilize the citizen access portal to seamlessly submit, manage, and pay for their applications online, enhancing convenience. Sharenology’s TownController™ serves as a centralized hub for municipalities, streamlining the management, tracking, automation, and reporting of various processes, including applications, permits, board meetings, and inspections. Furthermore, all application data can be securely stored as PDFs in municipal formats and backed up to preferred storage solutions, such as existing servers via FTP or cloud services like Dropbox and Google Drive. This capability ensures that municipalities can access and download critical data whenever necessary, providing essential information at any time and from anywhere. Additionally, the intuitive design of the system fosters better collaboration among municipal staff and optimizes workflows, ultimately resulting in a higher quality of service for the community being served. The platform not only enhances operational efficiency but also encourages transparency and engagement between the municipality and its citizens.

What is AccessE11?

Many local authorities choose AccessE11 as their go-to software solution to enhance communication with residents and streamline service delivery. This platform efficiently facilitates interactions between citizens and their local governments. With over a decade of experience collaborating with municipalities, AccessE11 provides powerful tools for handling service requests and nurturing citizen relationships, seamlessly turning public inquiries into actionable data. It includes a suite of intuitive web portals and a detailed workflow engine, making communication between municipal teams and the communities they serve much more straightforward. Dedicated to partnering with a diverse range of small to medium-sized municipalities, AccessE11 utilizes its vast expertise and industry best practices to enhance service request management and elevate citizen involvement, ultimately leading to an improved standard of service. By continuously evolving its features and capabilities, AccessE11 ensures that local governments can effectively meet the needs of their communities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sharenology

Date Founded

2010

Company Location

United States

Company Website

www.sharenology.com

Company Facts

Organization Name

AccessE11

Date Founded

2017

Company Location

Canada

Company Website

accesse11.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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