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What is Trabble?
Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.
What is AI Ambassador?
AI Ambassador functions as a specialized digital messaging solution designed for hotels, vacation rentals, and event organizers, facilitating effortless interactions with guests and participants. This online service adeptly addresses common questions and service requests through platforms like SMS, WhatsApp, and RCS, delivering vital information such as check-in procedures, property details, local points of interest, event agendas, session updates, and navigational help within the venue. Guests have the convenience of starting a conversation by simply scanning a QR code, thereby bypassing the need for any app installations or account registrations. The platform is designed to communicate in various languages and is operational around the clock, with the option to transfer unresolved queries to human staff when necessary. For businesses in the hospitality sector, AI Ambassador seamlessly integrates with compatible property management systems, allowing it to tap into reservation and guest details during its interactions. This level of automation not only streamlines routine communications but also frees up staff to focus on more intricate questions that demand personal engagement, ultimately boosting guest satisfaction levels. In addition, this forward-thinking approach not only enhances operational effectiveness but also significantly elevates the guest experience by delivering prompt and pertinent information tailored to their needs. By leveraging technology in this way, businesses can foster a more personalized connection with their clientele.
Media
No images available
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$6 per room per month
Free Trial Offered?
Pricing Information
$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Not specified
Company Facts
Organization Name
Trabble
Date Founded
2015
Company Location
Singapore
Company Website
www.trabble.co/products
Company Facts
Organization Name
msg2ai
Date Founded
2020
Company Location
United States
Company Website
www.ai-ambassador.xyz/
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hospitality Property Management
Not specified
Hotel Management
Not specified
Categories and Features
Guest Messaging
Not specified