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What is Trabble?

Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.

What is ALICE?

Equip hotel personnel to concentrate on their most impactful roles while enhancing operational efficiency. ALICE acts as an all-encompassing platform that streamlines workflows and communication, thereby improving both productivity and the guest experience. By integrating, monitoring, and optimizing all teams and their tasks within a unified interface, the platform facilitates efficient task assignments and management oversight. This leads to greater clarity and understanding of hotel operations, paving the way for well-informed decision-making that optimizes management strategies. Gain access to actionable insights that promote accountability among staff members and various departments within the hotel. This operational management solution not only bolsters communication and task coordination but also elevates overall guest satisfaction, encapsulated within a single, powerful tool. Moreover, employing such a platform encourages a more harmonious work environment, ultimately resulting in enhanced experiences for both staff and guests. As a result, the hotel can achieve a higher level of service that distinguishes it in a competitive industry.

Media

Media

Integrations Supported

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
INTELITY
Innspire
WebRezPro

API Availability

API Availability

Pricing Information

$6 per room per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

On-Site Training

Company Facts

Organization Name

Trabble

Date Founded

2015

Company Location

Singapore

Company Website

www.trabble.co/products

Company Facts

Organization Name

Actabl

Date Founded

2022

Company Location

United States

Company Website

actabl.com/alice/

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Reviews Management
Single Property

Hotel Management

Not specified

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