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What is Trabble?
Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.
What is GuestTraction?
GuestTraction is recognized as the leading expert in guest engagement, providing an extensive range of online tools that enable your establishment to forge meaningful connections with its guests. Our offerings are designed to accommodate a wide array of properties, from large hotel chains to small motels, ensuring that every client can find a solution that fits their unique needs. Each of our products is designed with user-friendliness and reliability in mind, tailored to integrate effortlessly with your operational requirements. Explore the reasons why visitors worldwide value the advantages that GuestTraction delivers and discover how we can elevate the worth of your business. We understand that technology solutions cannot be universally applied; therefore, we thoughtfully assess your needs to recommend the most suitable products, ensuring that your investments contribute significantly to your operations. In an ever-changing landscape, the reassurance of having access to real human support when necessary is priceless. We are committed to offering outstanding customer service, treating you like a valued friend rather than just another entry in our database. This commitment to personalized service is what differentiates us from others in the marketplace, and we believe it is crucial for fostering lasting relationships with our clients. We invite you to join our community and experience the difference for yourself.
Integrations Supported
Beds24
Mews
Oracle Cloud Infrastructure
Preno
Salto
Seekom
SimpleK
SiteMinder
Storable Newbook
Stripe
API Availability
API Availability
Pricing Information
$6 per room per month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Trabble
Date Founded
2015
Company Location
Singapore
Company Website
www.trabble.co/products
Company Facts
Organization Name
GuestTraction
Company Location
New Zealand
Company Website
www.guesttraction.com
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hospitality Property Management
Not specified
Hotel Management
Not specified
Categories and Features
Guest Messaging
Not specified
Hospitality Property Management
Not specified
Hotel Channel Management
Not specified
Hotel Management
Not specified
Kiosk
Not specified