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What is Trabble?

Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.

What is LoungeUp?

By enhancing guest relationship management, accommodation providers have the potential to boost both their revenue and guest satisfaction levels. LoungeUp serves as a comprehensive platform that organizes, structures, and enriches guest data. This capability enables effective communication management across various channels, fosters seamless experiences, and enhances guest engagement. Guests can be reached through their preferred communication methods, ensuring they feel valued. The intelligence embedded in our platform empowers you to deliver timely and relevant messages, ensuring exceptional service that is customized for each individual guest's needs. Ultimately, this approach not only improves guest loyalty but also drives repeat business, creating a win-win situation for both the provider and the guest.

Media

Media

Integrations Supported

Integrations Supported

MasterYield

API Availability

API Availability

Has API

Pricing Information

$6 per room per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trabble

Date Founded

2015

Company Location

Singapore

Company Website

www.trabble.co/products

Company Facts

Organization Name

LoungeUp

Date Founded

2011

Company Location

France

Company Website

www.loungeup.com/en/

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

CRM

Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Marketing

Dynamic Content
Landing Pages/Web Forms

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
GDS / OTA Integration
Loyalty Program
Marketing Automation

Hotel CRM

Not specified

SMS Marketing

Mobile Coupons
Mobile Keywords
Polls / Voting

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