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What is Trabble?

Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.

What is Nonius Smart Hotel App?

In what ways can our Smart Hotel App elevate your stay? It offers a comprehensive digital solution for the entire Guest Journey, encourages guest interaction, simplifies hotel management, and enhances the efficiency of restaurant orders. Our all-in-one platform integrates numerous features into a single application, allowing guests to check in and out digitally, use a virtual key for room entry, request services from their rooms, interact with hotel staff through a ChatBot, and navigate a personalized City Guide that includes GPS assistance and vital updates such as weather forecasts, news, and flight details, ensuring a smooth and cohesive experience for every visitor. Guests can easily speed up their check-in by entering their preferences, marketing permissions, passport information, and digital signatures ahead of their arrival, which helps adhere to local regulations. Furthermore, the app facilitates online credit card transactions, including pre-authorization via tokenization, with all data seamlessly integrated into the Property Management System (PMS), which not only boosts efficiency but also enhances guest satisfaction. This forward-thinking strategy significantly enriches the guest experience while simultaneously streamlining operational processes for hotel personnel, ultimately leading to a higher standard of hospitality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$6 per room per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Trabble

Date Founded

2015

Company Location

Singapore

Company Website

www.trabble.co/products

Company Facts

Organization Name

Nonius

Date Founded

2015

Company Location

Portugal

Company Website

noniussolutions.com/hotel-app/

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Keyless Entry

Not specified

Room Service

Not specified

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