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What is Trabble?

Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.

What is RunShiftRun?

Running a hotel can be a daunting task, but with the introduction of RunShiftRun, you can simplify the complex processes associated with shift changes, overlooked checklists, and unresolved tasks, as well as maintenance challenges. This transformative cloud-based software effectively tackles the annoying obstacles that can lead to disengaged staff and a considerable waste of time and resources. With the dedicated app that guests can easily download, they can interact with hotel staff and various departments whenever they require assistance, enabling them to request services, provide feedback, and much more, thereby enriching their overall experience. Timely observation is essential for swiftly identifying and addressing issues as they arise. By moving away from outdated communication methods such as handwritten logs, scattered sticky notes, and walkie-talkies, RunShiftRun offers a social platform that captures communication, enhancing accountability and operational efficiency. Furthermore, this innovative system ensures that all team members are aligned, which ultimately contributes to a more seamless hotel management experience and elevates guest satisfaction. Embracing technology like RunShiftRun can transform the way a hotel operates, making it easier to provide exceptional service.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$6 per room per month
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trabble

Date Founded

2015

Company Location

Singapore

Company Website

www.trabble.co/products

Company Facts

Organization Name

RunShiftRun

Date Founded

2016

Company Location

United States

Company Website

runshiftrun.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Reviews Management
Single Property

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