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What is TraceUX?

TraceUX is a free, self-hosted platform aimed at improving the user experience for web applications. This tool combines multiple functionalities, including session replay, in-app feedback, announcements, browser logs, and backend performance metrics, all accessible from a unified dashboard for ease of use. Teams can link feedback directly to individual sessions, which streamlines the process of investigating reported issues. Constructed as a single Go binary, it features an integrated React dashboard and employs SQLite for data storage, with the added flexibility of Docker deployment. All recordings are securely housed on your own infrastructure, which guarantees both data privacy and control. Users enjoy the advantage of no vendor-imposed limits on sessions or licensing fees tied to user counts, as capacity is solely based on server resources and data retention choices. The source code is available under the TraceUX Community Source License, fostering a collaborative approach to development. Moreover, its intuitive interface ensures that teams of varying sizes can effectively utilize its features. By providing a comprehensive solution for tracking user interactions, TraceUX empowers organizations to make informed decisions based on real user data.

What is OpenReplay?

An all-encompassing open-source session replay toolkit tailored for developers, this solution allows for self-hosting to ensure maximum control over data. It offers insights into every problem as though it were happening in your browser, giving you an in-depth look into user interactions. With this integrated platform, developers can efficiently resolve issues, replay sessions, monitor web app performance, and enhance customer support. You can witness your users' experiences in real-time, uncover their difficulties, pinpoint hidden issues, and craft exceptional user experiences. By opting for self-hosting, you keep your customer data secured within your own systems, thereby avoiding the necessity of sharing sensitive information with external entities. This setup grants you full command over the collected data and streamlines compliance and security requirements. Additionally, advanced privacy features are included to ensure user data is sanitized appropriately. Should self-hosting not align with your needs, our cloud option allows you to quickly access the service within mere minutes. This versatility guarantees that developers can select the deployment method that aligns best with their requirements while consistently prioritizing user privacy and safeguarding data integrity. Furthermore, the suite is continually updated to incorporate the latest enhancements and features, ensuring that developers always have access to cutting-edge tools.

Media

Media

Integrations Supported

Slack

Integrations Supported

Slack
Amazon CloudWatch
Amazon Web Services (AWS)
Bugsnag
DigitalOcean
Elasticsearch
GitHub
Google Cloud Platform
JavaScript
Jira
Kubernetes
Microsoft Azure
New Relic
OVHcloud
Rollbar
Scaleway
Segment
Sentry
Sumo Logic
Ubuntu

API Availability

API Availability

Has API

Pricing Information

Free
Free Version

Pricing Information

$3.95 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TraceUX

Company Location

Honduras

Company Website

trace-ux.builtbyfrank.dev

Company Facts

Organization Name

OpenReplay

Company Location

United States

Company Website

openreplay.com

Categories and Features

Session Replay

Session Recording
Surveys
User Experience Analysis
User Feedback

Categories and Features

Session Replay

Not specified

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