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What is TraceUX?

TraceUX is a free, self-hosted platform aimed at improving the user experience for web applications. This tool combines multiple functionalities, including session replay, in-app feedback, announcements, browser logs, and backend performance metrics, all accessible from a unified dashboard for ease of use. Teams can link feedback directly to individual sessions, which streamlines the process of investigating reported issues. Constructed as a single Go binary, it features an integrated React dashboard and employs SQLite for data storage, with the added flexibility of Docker deployment. All recordings are securely housed on your own infrastructure, which guarantees both data privacy and control. Users enjoy the advantage of no vendor-imposed limits on sessions or licensing fees tied to user counts, as capacity is solely based on server resources and data retention choices. The source code is available under the TraceUX Community Source License, fostering a collaborative approach to development. Moreover, its intuitive interface ensures that teams of varying sizes can effectively utilize its features. By providing a comprehensive solution for tracking user interactions, TraceUX empowers organizations to make informed decisions based on real user data.

What is Sprig?

Enhance your product experience by transcending basic analytics and swiftly tapping into user insights. Collect essential feedback from specific user demographics by examining their characteristics and interactions with your product. Leverage the all-encompassing Sprig platform to attain a profound understanding of user viewpoints throughout the complete product development process. Capture video snippets of user sessions along with their immediate feedback within the product interface. Take proactive measures to identify and fix pain points in vital user pathways before they evolve into major challenges. Uncover the likes and dislikes of your most active users, along with their recommendations for future enhancements. Additionally, observe behavioral patterns that could lead to user churn and formulate effective strategies to counteract them. By comprehending these aspects, you can craft a more personalized experience that maintains user engagement and satisfaction, ultimately fostering long-term loyalty. In doing so, you will not only enhance user retention but also drive continuous improvement in your product offerings.

Media

Media

Integrations Supported

Slack

Integrations Supported

Amplitude
CleverX
Figma
LaunchDarkly
Mixpanel
Neyox
Segment
User Interviews

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

$175 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TraceUX

Company Location

Honduras

Company Website

trace-ux.builtbyfrank.dev

Company Facts

Organization Name

Sprig

Date Founded

2018

Company Location

United States

Company Website

sprig.com

Categories and Features

Session Replay

Session Recording
Surveys
User Experience Analysis
User Feedback

Categories and Features

Product Analytics

Not specified

Session Replay

Not specified

Survey

Not specified

User Research

Not specified

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