Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LIVE Connect Reviews & Ratings
    44 Ratings
    Company Website
  • Paccurate Reviews & Ratings
    11 Ratings
    Company Website
  • Tai TMS Reviews & Ratings
    173 Ratings
    Company Website
  • DAT Reviews & Ratings
    323 Ratings
    Company Website
  • Shippo Reviews & Ratings
    910 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • DrayMaster Reviews & Ratings
    1 Rating
    Company Website
  • TRACTIAN Reviews & Ratings
    137 Ratings
    Company Website
  • HostZealot Reviews & Ratings
    300 Ratings
    Company Website

What is Tracey?

Tracey, a cloud-based shipping intelligence platform created by Sendcloud, equips e-commerce brands, third-party logistics providers, and retailers with the tools to boost their delivery performance by converting disorganized carrier tracking data into structured and actionable insights. This transformative process enables businesses to assess carriers effectively, optimize costs, and enrich the customer experience. By aggregating parcel and status data from more than 40 international carriers, the platform delivers real-time visibility into shipments, accurately predicts delays, and recommends the best transport options based on criteria such as cost, reliability, transit times, and service level agreements, eliminating the need for speculation. Tracey also supports continuous evaluation and comparison of carrier performance, allows for benchmarking against industry norms, and assists in negotiating better contracts with carriers. Furthermore, the platform automates customer notifications, which significantly minimizes inquiries about order status by providing estimated arrival times and alerts for any delivery complications. Its ability to seamlessly integrate with existing shipping, customer service, or warehouse systems via an API ensures that relevant parcel information is readily available, thereby further enhancing operational efficiency. Overall, this holistic approach not only improves operational processes but also fosters stronger customer relationships through enhanced communication and transparency, leading to heightened satisfaction and loyalty among clientele.

What is ShipSigma?

ShipSigma utilizes a forward-thinking, technology-centric strategy that empowers clients to reduce shipping costs while maintaining their preferred carriers and high service standards, and we confidently back our commitments with a guarantee. Our proprietary cost modeling system is integrated into an intuitive online platform that sets a new standard in the small parcel industry, delivering advanced, enterprise-level solutions designed for businesses of any scale. By employing our state-of-the-art technology, which draws on over $1 billion worth of real-time market data, we have established ourselves as the premier provider of negotiation software and measurable outcomes in the sector. Shippers can attain substantial cost savings more swiftly and effectively by objectively assessing their expenses instead of attempting to manage this process alone. We meticulously analyze your invoicing data, comparing your unique shipping trends with carrier profitability metrics to foster improved agreements with carriers. Furthermore, our ongoing weekly audits of invoices guarantee that you benefit from savings on any lost or damaged shipments, as we actively oversee claims through our platform, reinforcing our dedication to delivering value at every juncture. This holistic strategy not only improves your financial performance but also simplifies your shipping operations, allowing for more effective cost optimization, ultimately leading to greater operational efficiency. By choosing ShipSigma, businesses can experience a transformative approach to logistics that enhances both profitability and service quality.

Media

Media

Integrations Supported

Sendcloud

Integrations Supported

Sendcloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sendcloud

Date Founded

2019

Company Location

Belgium

Company Website

www.traceybysendcloud.com

Company Facts

Organization Name

ShipSigma

Company Location

United States

Company Website

shipsigma.com

Categories and Features

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Popular Alternatives

Popular Alternatives

LateShipment.com Reviews & Ratings

LateShipment.com

LateShipment Inc.