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What is Tracey?

Tracey, a cloud-based shipping intelligence platform created by Sendcloud, equips e-commerce brands, third-party logistics providers, and retailers with the tools to boost their delivery performance by converting disorganized carrier tracking data into structured and actionable insights. This transformative process enables businesses to assess carriers effectively, optimize costs, and enrich the customer experience. By aggregating parcel and status data from more than 40 international carriers, the platform delivers real-time visibility into shipments, accurately predicts delays, and recommends the best transport options based on criteria such as cost, reliability, transit times, and service level agreements, eliminating the need for speculation. Tracey also supports continuous evaluation and comparison of carrier performance, allows for benchmarking against industry norms, and assists in negotiating better contracts with carriers. Furthermore, the platform automates customer notifications, which significantly minimizes inquiries about order status by providing estimated arrival times and alerts for any delivery complications. Its ability to seamlessly integrate with existing shipping, customer service, or warehouse systems via an API ensures that relevant parcel information is readily available, thereby further enhancing operational efficiency. Overall, this holistic approach not only improves operational processes but also fosters stronger customer relationships through enhanced communication and transparency, leading to heightened satisfaction and loyalty among clientele.

What is Shippiz?

Shippiz is a cutting-edge cloud platform designed to streamline shipping operations for e-commerce businesses and fulfillment teams. It effectively connects online retailers with diverse shipping data sources, enabling users to evaluate rates from multiple carriers and marketplaces, and select shipping labels based on factors like cost, delivery speed, service level, or other predefined criteria. Merchants can either utilize its Shopify application for ease of use or set up direct integrations with their storefronts, while businesses that have specific operational requirements can take advantage of the platform’s API to embed rate comparison functionalities into their order management, warehouse, or enterprise systems. Shippiz is crafted to enhance parcel shipping processes across various carrier accounts and sales channels, assisting teams in exploring rate options during fulfillment without compromising their current store or carrier partnerships. Furthermore, users have the ability to customize their shipping preferences and assess the available options during order processing, ensuring a seamless experience throughout the shipping journey. With its remarkable adaptability, Shippiz proves to be an essential resource for businesses striving to elevate their logistics efficiency and overall operational effectiveness.

Media

Media

Integrations Supported

Sendcloud

Integrations Supported

EasyPost
Shopify
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

The plan is free to install. Additional shipping charges may apply and vary based on available offers and delivery location.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Sendcloud

Date Founded

2019

Company Location

Belgium

Company Website

www.traceybysendcloud.com

Company Facts

Organization Name

Shippiz

Company Location

United States

Company Website

shippiz.com

Categories and Features

Categories and Features

Logistics

Shipping Management

Shipping

Not specified

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