Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Adversus Reviews & Ratings
    170 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    927 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,240 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    30 Ratings
    Company Website
  • CallTools Reviews & Ratings
    538 Ratings
    Company Website
  • boberdoo Reviews & Ratings
    17 Ratings
    Company Website
  • Dialpad Connect Reviews & Ratings
    4,168 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    608 Ratings
    Company Website
  • Phonexa Reviews & Ratings
    237 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,206 Ratings
    Company Website

What is TrackDrive?

Trackdrive optimizes both incoming and outgoing communications with your leads, facilitating interaction through multiple channels including phone calls, SMS, emails, and various integrations. With its powerful call analytics, Trackdrive provides essential insights into conversion rates from both online and offline efforts, allowing you to evaluate call conversions that correlate with your marketing tactics. You can conveniently track traffic sources, URL keywords, and custom tokens all within a single platform. In addition, the system automates the scheduling of outreach to leads, improving conversion rates through SMS, emails, and outbound calls. Users can also configure Call Center Agents to efficiently handle consumer calls directly within Trackdrive. Another standout feature is the automatic call forwarding to your top-performing buyers, who can compete for calls through Real Time Bidding to increase their call volume. Beyond this, Trackdrive integrates seamlessly with a wide array of third-party applications, making it easy to connect with platforms such as Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft, and many more, thereby significantly boosting your marketing effectiveness. This extensive integration capability not only streamlines your operations but also enhances your business's ability to reach audiences across diverse channels, ultimately driving better engagement and results.

What is Delacon?

Just like optimizing customer interactions over the phone, enhancing their online experience is equally important. Our advanced Call Analytics solution empowers you to implement immediate enhancements to your marketing strategies. By utilizing AI technology, this tool can examine conversations, identify crucial keywords, and sort calls effectively. To make sure that inquiries are directed to the appropriate representative, managing call flows is essential. You can visually monitor call conversions across various marketing platforms to boost your return on investment. Additionally, explore comprehensive call metrics and assess the performance of calls. Instant email alerts will notify you every time your business receives a call, keeping you informed. Our platform is customizable to reflect your branding, ensuring that your customers enjoy a consistent experience. Moreover, unique phone numbers allow you to track and monitor website visitors as they navigate your site. This capability helps you identify where potential customers drop off in their journey, enabling you to refine the overall customer experience and drive higher engagement.

Media

Media

Integrations Supported

Google Ads
Salesforce
Zapier
Acquisio
Adobe Advertising Cloud
Adobe Marketo Engage
Amazon Web Services (AWS)
CAKE
Facebook
Keap
Mailchimp
Microsoft Advertising
Plivo
SendGrid
Signal
Skai
Tableau
TapClicks
Telnyx
Zoho CRM

Integrations Supported

Google Ads
Salesforce
Zapier
Acquisio
Adobe Advertising Cloud
Adobe Marketo Engage
Amazon Web Services (AWS)
CAKE
Facebook
Keap
Mailchimp
Microsoft Advertising
Plivo
SendGrid
Signal
Skai
Tableau
TapClicks
Telnyx
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrackDrive

Date Founded

2016

Company Location

United States

Company Website

trackdrive.net

Company Facts

Organization Name

Delacon

Date Founded

1996

Company Location

Australia

Company Website

www.delaconcorp.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Popular Alternatives

Popular Alternatives

Knowlarity Reviews & Ratings

Knowlarity

Knowlarity Communications Pvt. Ltd.
Focus Contact Center Reviews & Ratings

Focus Contact Center

Focus Telecom