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What is TrackGo?

Knowing where your customers are located is essential for the effectiveness of sales and service teams. TrackGo enables your team to create an extensive map of customer locations with ease. This functionality allows you to quickly pinpoint nearby clients, and TrackGo conveniently offers navigation assistance to reach them. The customer data you gather is kept private within your team, with all information securely stored in the cloud to ensure seamless synchronization across devices. TrackGo is accessible on iOS, Android, and through web platforms. Beyond just location tracking, you can assign tasks and set reminders for yourself or your teammates at specific times. Additionally, you can keep contact information associated with each customer location. The Activity Feed feature lets you track who has visited each customer, when those visits took place, and what actions were performed during those meetings. With TrackGo, you can eliminate the inconvenience of writing down notes post-client meetings, as it helps you capture everything in real-time, reducing the likelihood of losing notebooks or overlooking important details. This system not only optimizes your workflow but also guarantees that critical data is always readily accessible, enhancing overall productivity for your team. Furthermore, by utilizing TrackGo, you foster improved communication and collaboration among team members, which can lead to increased customer satisfaction and loyalty.

What is Mobilio?

Mobilio is a cutting-edge software solution that can be accessed through both web and mobile platforms, tailored for businesses that operate on-site and rely on work orders to monitor their transactions. Technicians are able to efficiently manage work orders sent to their mobile devices, enabling them to record the services provided, including details about the tasks completed, materials utilized, and time spent on each job. The system is highly regarded by technicians as it reduces the burden of paperwork and significantly cuts down on the need for phone calls. Users can take advantage of their current laptops or tablets with wireless internet access provided by their mobile carrier. Moreover, the platform includes a signature capture feature, making it easy to attach devices like the Topaz SigLite SL for acquiring signatures. By adopting Mobilio, businesses can achieve real-time visibility into their field operations while improving billing workflows and enhancing customer service through efficient information transfer back to the office. This integration not only increases operational efficiency but also cultivates improved communication between technicians and management, ultimately leading to a more cohesive work environment. Additionally, the streamlined processes can lead to higher customer satisfaction, as service delivery becomes more reliable and transparent.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

$9.95 per user per month

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TrackGo

Company Location

United States

Company Website

www.trackgo.com

Company Facts

Organization Name

Mobilio

Date Founded

2002

Company Location

Canada

Company Website

www.mymobilio.com

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Sales Force Automation

Customer Database

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Not specified

Plumbing

Not specified

Service Dispatch

Billing & Invoicing
Customer Database
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

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