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What is TrackGo?

Knowing where your customers are located is essential for the effectiveness of sales and service teams. TrackGo enables your team to create an extensive map of customer locations with ease. This functionality allows you to quickly pinpoint nearby clients, and TrackGo conveniently offers navigation assistance to reach them. The customer data you gather is kept private within your team, with all information securely stored in the cloud to ensure seamless synchronization across devices. TrackGo is accessible on iOS, Android, and through web platforms. Beyond just location tracking, you can assign tasks and set reminders for yourself or your teammates at specific times. Additionally, you can keep contact information associated with each customer location. The Activity Feed feature lets you track who has visited each customer, when those visits took place, and what actions were performed during those meetings. With TrackGo, you can eliminate the inconvenience of writing down notes post-client meetings, as it helps you capture everything in real-time, reducing the likelihood of losing notebooks or overlooking important details. This system not only optimizes your workflow but also guarantees that critical data is always readily accessible, enhancing overall productivity for your team. Furthermore, by utilizing TrackGo, you foster improved communication and collaboration among team members, which can lead to increased customer satisfaction and loyalty.

What is OfficeTrack?

Supervise tasks and work orders while receiving prompt updates from field staff to reduce operational costs. Design personalized mobile forms suited to various workflows for collecting crucial data and delivery confirmations. Leverage automation and scheduling tools to match technicians with the relevant skill sets required for each job. Provide real-time tracking of the field service team to accommodate spontaneous service requests and improve resource allocation. Keep tabs on employee hours in conjunction with GPS location tracking to enhance the efficiency of time management. Monitor drivers’ pickup and drop-off activities to guarantee immediate acknowledgment of delivery confirmations. OfficeTrack distinguishes itself as an innovative workforce management platform that refines field service operations, boosts efficiency, and improves customer satisfaction. Its wide range of customizable features makes OfficeTrack suitable for the diverse needs of different sectors, from small and medium-sized businesses to large enterprises, making it a flexible option for workforce management. This solution ultimately exemplifies a dedication to innovation and flexibility in response to the changing landscape of industry requirements, ensuring it remains a top choice among users. With its focus on adaptability, OfficeTrack positions itself as a crucial player in the evolution of workforce management practices.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Power BI

API Availability

API Availability

Has API

Pricing Information

$20 per month

Pricing Information

10 usd
The price may vary depending on the licenses purchased
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrackGo

Company Location

United States

Company Website

www.trackgo.com

Company Facts

Organization Name

OfficeTack

Company Location

Israel

Company Website

www.officetrack.com

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Sales Force Automation

Customer Database

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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