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What is TrackGo?

Knowing where your customers are located is essential for the effectiveness of sales and service teams. TrackGo enables your team to create an extensive map of customer locations with ease. This functionality allows you to quickly pinpoint nearby clients, and TrackGo conveniently offers navigation assistance to reach them. The customer data you gather is kept private within your team, with all information securely stored in the cloud to ensure seamless synchronization across devices. TrackGo is accessible on iOS, Android, and through web platforms. Beyond just location tracking, you can assign tasks and set reminders for yourself or your teammates at specific times. Additionally, you can keep contact information associated with each customer location. The Activity Feed feature lets you track who has visited each customer, when those visits took place, and what actions were performed during those meetings. With TrackGo, you can eliminate the inconvenience of writing down notes post-client meetings, as it helps you capture everything in real-time, reducing the likelihood of losing notebooks or overlooking important details. This system not only optimizes your workflow but also guarantees that critical data is always readily accessible, enhancing overall productivity for your team. Furthermore, by utilizing TrackGo, you foster improved communication and collaboration among team members, which can lead to increased customer satisfaction and loyalty.

What is Opmetrix?

With SAP Business One, your sales team can effortlessly access integrated customer relationship management, sales, and merchandising functionalities from any location, ensuring they have the latest master data, pricing information, and inventory details while interacting with clients on the go. A wide array of features supports in-store activities, including processing transactions, conducting surveys, tracking sales objectives, and retrieving CRM data, such as call notes and images. By utilizing Opmetrix, sales representatives can greatly improve their sales strategies and have crucial information at their fingertips. Furthermore, Opmetrix offers management insightful dashboards that track sales performance, customer engagement, and activity trends, enhancing overall visibility. The platform employs GPS tracking and geo-fencing to enable real-time reporting and updates, allowing management to maintain a thorough understanding of business dynamics. This transparency not only aids in monitoring operations but also fosters informed decision-making based on up-to-the-minute data, ultimately driving the success of the sales team. As a result, organizations can respond quickly to market changes and customer needs, ensuring sustained growth and competitiveness.

Media

Media

Integrations Supported

Integrations Supported

Access Attaché
Acumatica Cloud ERP
Cin7 Inventory Management
MYOB
MYOB AccountRight
MYOB Acumatica
Micronet Distribution Software
Microsoft Dynamics 365 Business Central
NetSuite
SAP Business One
Sage 300
Sage 500
Xero

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrackGo

Company Location

United States

Company Website

www.trackgo.com

Company Facts

Organization Name

Opmetrix

Date Founded

1995

Company Location

New Zealand

Company Website

opmetrix.com

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Sales Force Automation

Customer Database

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Customer Accounts
Email Marketing
Kitting
Mobile Access
Shopping Cart

Order Entry

Customer Database
Inventory Management
Order Fulfillment
Order Management
Remote Order Entry

Retail Execution

Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Route Planning

Driver Management
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Customer Database
Field Sales Management
Opportunity Management
Performance Metrics
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking

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