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What is TrackIT?

TrackIT is a cloud-based solution designed to streamline the management of production tracking and purchase orders in the apparel and textile supply chain. It provides a comprehensive view for brands, manufacturers, sourcing teams, and production managers by showcasing orders from multiple vendors and factories, addressing every phase from raw material sourcing and pre-production to manufacturing and final delivery. Teams are equipped to monitor essential milestones, juxtapose planned timelines with actual progress, oversee approval processes, gauge production statuses, evaluate vendor efficiency, and pinpoint delivery risks through user-friendly dashboards. Furthermore, users are alerted to any delays, can enhance communication with suppliers, and have the ability to scrutinize reports and historical data patterns. With functionalities like purchase-order and item-level tracking, customizable workflows, and smooth integration with current business systems, TrackIT caters to organizations that need centralized management and cooperation across various vendors and factories situated in different regions. This platform ultimately fosters improved collaboration and operational efficiency, rendering production workflows more streamlined and transparent while also adapting to the evolving needs of the industry.

What is Track-It!?

Track-It! is recognized as the leading IT helpdesk solution tailored for technology teams, featuring a comprehensive suite of integrated modules that cover help desk services, asset management, knowledge sharing, change management, procurement oversight, and endpoint management, which includes functions like patch updates, software installations, and the supervision of mobile devices, all while remaining cost-effective. Eliminate the burdensome manual processes that lead to excessive email exchanges, cluttered sticky notes, missed issues, overwhelmed help desk staff, and ineffective task management and prioritization. Track-It! enhances the help desk ticketing process by automating ticket creation, categorization, assignment, and prioritization, which significantly boosts operational efficiency. At the heart of your IT operations, Track-It!’s help desk features combine practicality with ease of use, allowing your team to effectively monitor workloads, prioritize pending tickets, evaluate time spent on IT tasks, and pinpoint urgent issues that impact your organization. This all-encompassing tool not only streamlines operations but also cultivates a more structured and agile IT atmosphere, ensuring that your team can swiftly respond to challenges. With Track-It!, your technology team can achieve higher productivity and improved service levels across the board.

Media

Media

Integrations Supported

Integrations Supported

Infraon IMS

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$995.00/one-time
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Triple Tree Solutions

Date Founded

2014

Company Location

Pakistan

Company Website

www.3-tree.com/trackit

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.trackit.com

Categories and Features

Apparel Management

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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