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What is TrackPoint?

TrackPoint® equips you to efficiently oversee your field operations by capturing essential information like location, duration, photographic evidence, signatures, and customized surveys, along with a variety of other functionalities. Many essential on-site business tasks often suffer from inadequate execution and oversight; however, TrackPoint® allows you to program, execute, and track these important activities effortlessly. The platform's ability to take and annotate photos while conserving device storage is a significant advantage. By geolocating your service data online, you can ensure that information is recorded accurately at the right places. You can tailor the questionnaires, images, and signatures required, and swiftly distribute them to your team for seamless implementation. Additionally, it streamlines the creation of automated reports that can be accessed and shared from any location, thereby fostering collaboration and boosting efficiency. Currently, numerous industries rely on TrackPoint® as a critical resource to achieve their operational objectives and enhance overall productivity. Its adaptability and comprehensive features make it an essential asset for teams aiming to refine their field operations, ensuring that they meet their goals effectively. With TrackPoint®, organizations can not only keep track of their activities but also continuously improve their processes through data-driven insights.

What is FieldAx?

FieldAx is a comprehensive field service software solution designed specifically for companies operating in the field service industry. With its advanced enterprise-level functionalities, it enables business tracking from any location. This platform simplifies the management of customer information and communication history, providing a holistic view of all client interactions. Users gain valuable insights into customer engagement strategies and details regarding ongoing deals, ensuring that every aspect of client relations is covered. Furthermore, the report generated offers a thorough overview of any repairs, maintenance, or installations performed by technicians on-site, which can be independently verified by customers or supervisors. Payment details for each invoice can be efficiently managed, including options for credit card transactions and net banking. For those utilizing the enterprise edition, there is the added benefit of configuring online payment gateways such as Stripe, Authorized.net, and PayPal. Additionally, FieldAx empowers field technicians to document their travel and job duration on their devices, allowing this time to be included as a labor charge in the corresponding invoice, streamlining billing processes and enhancing overall efficiency. This comprehensive approach ensures that no detail is overlooked, ultimately facilitating improved service delivery and customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Authorize.Net
PayPal
QuickBooks Accountants
QuickBooks Online
Salesforce
Stripe
Xero

API Availability

API Availability

Has API

Pricing Information

$300 per month
Free Trial Offered?

Pricing Information

$35.00/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Newsoft

Date Founded

2011

Company Location

Mexico

Company Website

www.newsoft.mx/trackpoint

Company Facts

Organization Name

Merfantz Technologies

Date Founded

2012

Company Location

India

Company Website

www.fieldax.com

Categories and Features

Field Service Management

Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

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