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What is TrackPoint?

TrackPoint® equips you to efficiently oversee your field operations by capturing essential information like location, duration, photographic evidence, signatures, and customized surveys, along with a variety of other functionalities. Many essential on-site business tasks often suffer from inadequate execution and oversight; however, TrackPoint® allows you to program, execute, and track these important activities effortlessly. The platform's ability to take and annotate photos while conserving device storage is a significant advantage. By geolocating your service data online, you can ensure that information is recorded accurately at the right places. You can tailor the questionnaires, images, and signatures required, and swiftly distribute them to your team for seamless implementation. Additionally, it streamlines the creation of automated reports that can be accessed and shared from any location, thereby fostering collaboration and boosting efficiency. Currently, numerous industries rely on TrackPoint® as a critical resource to achieve their operational objectives and enhance overall productivity. Its adaptability and comprehensive features make it an essential asset for teams aiming to refine their field operations, ensuring that they meet their goals effectively. With TrackPoint®, organizations can not only keep track of their activities but also continuously improve their processes through data-driven insights.

What is Hellotracks?

Hellotracks is a field operations and service management platform that helps organizations coordinate mobile employees through real-time tracking, intelligent dispatching, route optimization, and automated reporting. Managers and dispatchers can see where field workers are located, assign jobs, follow routes, and identify operational delays from a unified dashboard. The platform continuously records location history, allowing teams to review where employees traveled and better understand how field activities were completed. Geofencing, automatic check-ins and check-outs, onsite time tracking, work-hour recording, and configurable alerts provide additional visibility into day-to-day field operations. Businesses can schedule and dispatch jobs directly to workers’ smartphones while optimizing routes to reduce unnecessary travel time and mileage. Employees can document completed assignments using images, signatures, forms, notes, and other job information, creating a more complete record of each service visit. Hellotracks automatically captures route, check-in, job completion, mileage, and timesheet data that can be converted into operational reports without extensive manual entry. Customer notifications and live ETA capabilities can also help organizations keep clients informed about scheduled field visits and arrival times. The platform works with existing smartphones, eliminating the need for dedicated GPS tracking hardware and helping businesses deploy the system more quickly. Integrations with business applications such as Slack and Google Calendar, together with API access, allow organizations to incorporate Hellotracks into broader operational workflows. Hellotracks is designed for field-based organizations across mobility and transportation, repair and maintenance, government, logistics and distribution, facilities management, security and patrol, field sales, property management, healthcare, and related industries.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$300 per month
Free Trial Offered?

Pricing Information

$10.00/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Newsoft

Date Founded

2011

Company Location

Mexico

Company Website

www.newsoft.mx/trackpoint

Company Facts

Organization Name

Hellotracks

Date Founded

2014

Company Location

United States

Company Website

www.hellotracks.com

Categories and Features

Field Service Management

Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Maintenance Management
Mileage Tracking
Routing
Work Order Management

GPS Tracking

Alerts/Notifications
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling

Service Dispatch

Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Technician Management
Work Order Management

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