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What is TrackPoint?

TrackPoint® equips you to efficiently oversee your field operations by capturing essential information like location, duration, photographic evidence, signatures, and customized surveys, along with a variety of other functionalities. Many essential on-site business tasks often suffer from inadequate execution and oversight; however, TrackPoint® allows you to program, execute, and track these important activities effortlessly. The platform's ability to take and annotate photos while conserving device storage is a significant advantage. By geolocating your service data online, you can ensure that information is recorded accurately at the right places. You can tailor the questionnaires, images, and signatures required, and swiftly distribute them to your team for seamless implementation. Additionally, it streamlines the creation of automated reports that can be accessed and shared from any location, thereby fostering collaboration and boosting efficiency. Currently, numerous industries rely on TrackPoint® as a critical resource to achieve their operational objectives and enhance overall productivity. Its adaptability and comprehensive features make it an essential asset for teams aiming to refine their field operations, ensuring that they meet their goals effectively. With TrackPoint®, organizations can not only keep track of their activities but also continuously improve their processes through data-driven insights.

What is Service Pro?

Transform your customer service experience with Arantico's top-tier software solution, Arantico Service Pro, which specializes in the efficient management of mobile workforces and job scheduling. This dispatching tool excels in coordinating routine maintenance tasks and responding to urgent requests and one-off jobs promptly from the office. Field personnel receive their assignments directly on their smartphones or tablets, adhering to an organized workflow that ensures they can collect all essential information while on-site. The software boasts a range of features, including the ability to gather timesheet data, complete checklists, manage assets, and capture images and signatures, as well as log details about the parts used or needed for each job. With its comprehensive capabilities, this job scheduling software equips engineers with a user-friendly application that simplifies parts management, enabling them to easily keep track of both consumed and needed items. By optimizing these workflows, organizations can greatly enhance their efficiency and elevate customer satisfaction levels, ultimately leading to a more effective service delivery. As a result, businesses can expect a noticeable improvement in overall operational effectiveness and client relationships.

Media

Media

Integrations Supported

Integrations Supported

NetSuite
QuickBooks Online

API Availability

API Availability

Pricing Information

$300 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newsoft

Date Founded

2011

Company Location

Mexico

Company Website

www.newsoft.mx/trackpoint

Company Facts

Organization Name

Arantico

Company Website

arantico.com/arantico-job-scheduling-real-time-field-service-management-software/job-scheduling-and-field-service-application/

Categories and Features

Field Service Management

Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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