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What is TrackPoint?

TrackPoint® equips you to efficiently oversee your field operations by capturing essential information like location, duration, photographic evidence, signatures, and customized surveys, along with a variety of other functionalities. Many essential on-site business tasks often suffer from inadequate execution and oversight; however, TrackPoint® allows you to program, execute, and track these important activities effortlessly. The platform's ability to take and annotate photos while conserving device storage is a significant advantage. By geolocating your service data online, you can ensure that information is recorded accurately at the right places. You can tailor the questionnaires, images, and signatures required, and swiftly distribute them to your team for seamless implementation. Additionally, it streamlines the creation of automated reports that can be accessed and shared from any location, thereby fostering collaboration and boosting efficiency. Currently, numerous industries rely on TrackPoint® as a critical resource to achieve their operational objectives and enhance overall productivity. Its adaptability and comprehensive features make it an essential asset for teams aiming to refine their field operations, ensuring that they meet their goals effectively. With TrackPoint®, organizations can not only keep track of their activities but also continuously improve their processes through data-driven insights.

What is TrackGo?

Knowing where your customers are located is essential for the effectiveness of sales and service teams. TrackGo enables your team to create an extensive map of customer locations with ease. This functionality allows you to quickly pinpoint nearby clients, and TrackGo conveniently offers navigation assistance to reach them. The customer data you gather is kept private within your team, with all information securely stored in the cloud to ensure seamless synchronization across devices. TrackGo is accessible on iOS, Android, and through web platforms. Beyond just location tracking, you can assign tasks and set reminders for yourself or your teammates at specific times. Additionally, you can keep contact information associated with each customer location. The Activity Feed feature lets you track who has visited each customer, when those visits took place, and what actions were performed during those meetings. With TrackGo, you can eliminate the inconvenience of writing down notes post-client meetings, as it helps you capture everything in real-time, reducing the likelihood of losing notebooks or overlooking important details. This system not only optimizes your workflow but also guarantees that critical data is always readily accessible, enhancing overall productivity for your team. Furthermore, by utilizing TrackGo, you foster improved communication and collaboration among team members, which can lead to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$300 per month
Free Trial Offered?

Pricing Information

$20 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Newsoft

Date Founded

2011

Company Location

Mexico

Company Website

www.newsoft.mx/trackpoint

Company Facts

Organization Name

TrackGo

Company Location

United States

Company Website

www.trackgo.com

Categories and Features

Field Service Management

Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Sales Force Automation

Customer Database

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