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What is TrackerPal?

Leverage the standard built-in workflows for managing Retailer Orders and Maintenance Work Orders while also enjoying the flexibility to design custom workflows that cater to your unique business requirements. Enhance your user experience by incorporating your branding elements and logo. All reports produced by agents are readily available in real-time, enabling you to analyze performance metrics, spot trends, and efficiently oversee your operations. Moreover, you can schedule meetings and utilize a calendar that emphasizes forthcoming meetings and tasks, ensuring you're always organized. You will also receive customizable reports on task completions and concise meeting summaries. It is possible to review historical reports, keep an eye on inventory levels, issue quotations, and offer a client portal that enables tracking of service request statuses. In addition, you can access routing information, report locations, and distances covered, while having the capability to monitor both historical and current location statuses. Location tracking is available even without internet access, and you'll receive notifications for any geo-fencing violations. Capture field force attendance through Punch IN and Punch OUT options, which include the capability to take a selfie and log geographical data. Manage corrections to attendance, handle leave requests, and monitor approval statuses, all while keeping track of leave balances. Generate comprehensive attendance reports that are crucial for employee assessments, performance reviews, and payroll processing, thereby adopting a thorough approach to workforce management. This multifaceted system not only optimizes your operational processes but also significantly boosts productivity and accountability within your organization. By adopting such a system, teams can work more cohesively and achieve greater overall success.

What is BiznusSoft Field Service?

Provide your customers and partners with the necessary insights to enable their empowerment and engagement. Through online portals, they can connect with your services around the clock. This interaction fosters improved customer satisfaction, reduces service delivery expenses, and promotes increased sales. You can categorize all account information into Prospects, Customers, and Vendors. The comprehensive 360-degree page offers an all-encompassing view of your account's Contacts, Quotes, and Work Orders, as well as details on Installed Products, Locations, and specific documents related to contracts and work orders. It's also essential to maintain additional account details, including billing and shipping addresses, tax-related information, and contact details. Establish structured approval processes for your quotes and contracts to streamline operations. Additionally, provide your customers with quotations for prospective sales or service orders. Lastly, ensure that your system automatically calculates Sales Taxes using the most up-to-date tax tables, enhancing accuracy and compliance. This holistic approach will undoubtedly improve not only operational efficiency but also customer loyalty and trust.

Media

Media

Integrations Supported

Docusign
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Sage 500
Salesforce

Integrations Supported

Docusign
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Sage 500
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99 per month
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Girnar NewTel Solutions

Date Founded

2011

Company Location

India

Company Website

trackerpal.io

Company Facts

Organization Name

BiznusSoft

Date Founded

2013

Company Location

United States

Company Website

www.biznussoft.com/field-service

Categories and Features

Attendance Tracking

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Expense Report

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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