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What is Trackr?

With connections to over 900 carriers worldwide, you and your customers will always stay updated on the whereabouts of your shipments. By implementing automated email alerts, customers can easily monitor their order status, which greatly decreases the frequency of inquiries about their orders. The service accommodates a range of shipping methods, such as AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), while allowing you to discreetly mask any Chinese origins. This parcel tracking solution is designed to provide a customized experience, enabling you to adjust the tracking template to fit your store's visual theme. You have the power to modify text colors, button styles, and background images, along with the choice of which tracking details to display. Furthermore, you can add a note in the "seller's message" section to foster deeper customer interaction. To enhance your revenue stream, think about activating product suggestions on the tracking interface. This feature serves not only to keep customers informed but also to lessen the load on customer service agents dealing with "where is my order" queries. Customers can easily retrieve their order information through your store's tracking page at any time, using their shipment tracking number or by combining their order ID with their email. This frictionless tracking process not only improves customer satisfaction but also cultivates brand loyalty, making it a vital tool for your business. As a result, your customers will appreciate the efficiency and ease of keeping tabs on their orders, further establishing a positive relationship with your brand.

What is Sorted?

Sorted operates as an agile delivery platform driven by data, facilitating checkouts, managing carriers, and tracking post-purchase experiences worldwide. By collaborating with leading global carriers and brands dedicated to customer satisfaction, Sorted aims to enhance the delivery journey for every individual involved. This commitment ensures that both businesses and consumers enjoy a seamless and delightful experience.

Media

Media

Integrations Supported

Kleene

Integrations Supported

Kleene

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopify

Company Location

Latvia

Company Website

apps.shopify.com/trackr

Company Facts

Organization Name

Sorted

Company Location

United Kingdom

Company Website

sorted.com/

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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