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What is Trackr?

With connections to over 900 carriers worldwide, you and your customers will always stay updated on the whereabouts of your shipments. By implementing automated email alerts, customers can easily monitor their order status, which greatly decreases the frequency of inquiries about their orders. The service accommodates a range of shipping methods, such as AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), while allowing you to discreetly mask any Chinese origins. This parcel tracking solution is designed to provide a customized experience, enabling you to adjust the tracking template to fit your store's visual theme. You have the power to modify text colors, button styles, and background images, along with the choice of which tracking details to display. Furthermore, you can add a note in the "seller's message" section to foster deeper customer interaction. To enhance your revenue stream, think about activating product suggestions on the tracking interface. This feature serves not only to keep customers informed but also to lessen the load on customer service agents dealing with "where is my order" queries. Customers can easily retrieve their order information through your store's tracking page at any time, using their shipment tracking number or by combining their order ID with their email. This frictionless tracking process not only improves customer satisfaction but also cultivates brand loyalty, making it a vital tool for your business. As a result, your customers will appreciate the efficiency and ease of keeping tabs on their orders, further establishing a positive relationship with your brand.

What is Trackhive?

Unlock the potential of unlimited and complimentary shipment tracking specifically designed for your eCommerce business with Trackhive, the premier solution for overseeing multiple shipments from various carriers. By merely entering your tracking ID from providers such as USPS, UPS, Australia Post, FedEx, or Delhivery, you can easily access the exact status of your deliveries on a single, user-friendly interface. Stay ahead of the game in package monitoring with our instant updates and delivery alerts, ensuring both you and your customers receive prompt notifications whenever a package moves from one location to another. Furthermore, Trackhive features smooth integration with numerous top-tier eCommerce platforms, tools, and software, enhancing its usability across different business models. Experience the convenience of tracking all your shipments and couriers in a centralized hub at no cost, which not only boosts your operational efficiency but also elevates customer satisfaction. This robust tool guarantees that you are always aware of your shipments' progress, providing peace of mind throughout the delivery process. With Trackhive, you can enhance your business operations and foster a better connection with your clientele.

Media

Media

Integrations Supported

FedEx Ship Manager
Magento
Mailchimp
PayPal
PrestaShop
QuickBooks Online
QuickBooks Online Advanced
Salesforce
ShipStation
Shopify
WooCommerce
Xero
Zendesk
Zoho CRM

Integrations Supported

FedEx Ship Manager
Magento
Mailchimp
PayPal
PrestaShop
QuickBooks Online
QuickBooks Online Advanced
Salesforce
ShipStation
Shopify
WooCommerce
Xero
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopify

Company Location

Latvia

Company Website

apps.shopify.com/trackr

Company Facts

Organization Name

Trackhive

Date Founded

2019

Company Location

United States

Company Website

www.trackhive.co

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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Popular Alternatives