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What is Tractable?

Our sophisticated artificial intelligence system swiftly assesses damage and calculates repair costs, making the claims process faster and supporting individuals in their recovery efforts. By quickly analyzing vehicle damage and optimizing claims procedures, our AI significantly boosts efficiency in real time. In the wake of natural disasters such as floods, wildfires, and hurricanes, our AI empowers insurance companies to react promptly and effectively to claims. Emulating human visual interpretation, our AI is capable of large-scale damage assessment with remarkable accuracy. This technological advancement enables the entire auto repair ecosystem—comprising insurers and body shops—to tackle accidents at rates up to ten times quicker than before. Through our AI Review and AI Estimating tools, involved parties can improve their claims handling and produce immediate, detailed evaluations of vehicle damage. Additionally, we invest in substantial applied research, transforming cutting-edge developments in deep supervised and semi-supervised learning into functional solutions that facilitate faster recoveries from incidents and disasters, ultimately bolstering resilience against future challenges. Our dedication to pioneering innovation not only streamlines operational processes but also fosters a more agile support framework for individuals in need, ensuring that help is always within reach. By continuously refining our technologies, we aim to set new standards in the industry and enhance the overall experience for all stakeholders involved.

What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tractable

Date Founded

2014

Company Location

United Kingdom

Company Website

tractable.ai/

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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