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What is Traction ERM?

Traction on Demand has unveiled its Employee Relationship Management (ERM) solution, a comprehensive HR platform built on Salesforce that manages the entire employee lifecycle from hiring to retirement. By integrating HR data with sales, marketing, and service information, companies can gain a thorough understanding of their workforce, elevating HR's role to that of an essential business ally. Traditionally, organizations have utilized Customer Relationship Management (CRM) systems to evaluate and enhance customer relations, while the management of employee and candidate experiences has often been handled through a collection of disconnected systems. While valuable insights are generated through tools like Applicant Tracking, HR Information, Human Capital Management, and Learning Management systems, these insights typically remain out of reach for those outside of HR. The launch of Traction ERM addresses this gap by merging these diverse data sources into a unified HR framework, greatly enhancing the employee experience. This integrated strategy not only simplifies HR operations but also allows organizations to utilize data for more informed workforce-related decision-making. Ultimately, the success of this solution could redefine how businesses perceive and engage with their employees throughout their careers.

What is Salesforce HR Service Management?

Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.

Media

Media

Integrations Supported

APISCRAPY

Integrations Supported

APISCRAPY

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Traction on Demand

Company Location

Canada

Company Website

www.tractionondemand.com/blog/introducing-traction-erm/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/eu/service/employee-engagement/

Categories and Features

Applicant Tracking

Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

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