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What is Tradehand?

Tradehand delivers an all-encompassing office solution designed specifically for sole traders and small enterprises across the UK, allowing them to function effectively without the necessity of employing extra personnel. It adeptly manages customer inquiries through multiple mediums including telephone, SMS, email, web chat, and voice, while also overseeing the dispatching and follow-up of quotes, job scheduling, payment processing, and client communication, all performed under the business's own branding. Moreover, the service features a complimentary website equipped with an instant-quote tool and a booking system that syncs with your calendar, ensuring that every customer inquiry is transformed into confirmed and compensated work without the burden of late-night administrative efforts. Geared toward electricians, plumbers, gas engineers, and other tradespeople, Tradehand optimizes business operations and improves customer engagement. This forward-thinking solution empowers business owners to concentrate on their primary tasks, while seamlessly managing customer interactions and administrative responsibilities, ultimately fostering growth and efficiency. With Tradehand, small businesses can experience a significant reduction in operational stress, allowing them to thrive in a competitive market.

What is Joqiva?

Joqiva is a digital platform tailored for service-based enterprises in the UK, streamlining customer interactions, job oversight, quotations, billing, and payment reminders into an efficient process. By allowing businesses to transform inquiries into actionable jobs, it offers features such as template usage with pre-existing service data and the ability to draft quotes for employee approval before sending them out. The platform's AI capabilities facilitate inquiry management, enabling staff to confirm details prior to proceeding with actions. Customers benefit from the ability to view quotes and invoices online, while businesses can independently track payment updates, manage bank receipts, and issue reminders according to their subscription plan, ensuring that payments go directly to them instead of through Joqiva. Enhanced subscription plans provide additional features, including advanced controls for team and job management, repositories for saved materials, accountant access, and comprehensive audit trails. An optional AI Receptionist is also available to handle configured phone calls and log messages or inquiries for staff review. Primarily targeting the air-conditioning industry, Joqiva also serves various other service trades across the UK, making it an adaptable solution for improving operational workflows. Its rich array of features is specifically crafted to alleviate the everyday administrative burdens faced by service-oriented companies. This unique approach positions Joqiva as an essential companion for businesses aiming to enhance their productivity and customer service experience.

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Media

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Integrations Supported

Xero
Google Calendar
QuickBooks Live Bookkeeping

Integrations Supported

Xero
Sage Accounting

API Availability

API Availability

Pricing Information

0
5% of payments collected only. No monthly fees, no addon fees or fixed contracts.
Free Version

Pricing Information

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Tradehand

Date Founded

2026

Company Location

United Kingdom

Company Website

tradehand.com

Company Facts

Organization Name

Joqiva

Company Location

Ukraine

Company Website

joqiva.co.uk

Categories and Features

Categories and Features

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