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What is TradesBackbone?

TradesBackbone is an innovative cloud-based software tailored for small trade businesses, providing a robust suite that combines customer management, job tracking, estimates, invoicing, payment processing, office scheduling, and dispatching capabilities. Technicians are equipped to handle their responsibilities seamlessly through a mobile browser, allowing them to access job assignments, create estimates, send invoices, take photos, and update job statuses with ease. Customers enjoy the convenience of approving estimates through text or email, with these approvals automatically converted into invoices for efficiency. The platform also supports recurring services, route optimization, reminders, and customer follow-ups to enhance overall service delivery. Access to sensitive records and financial information is managed through role-based controls, ensuring that team members view only the data pertinent to their roles. Users subscribed to Pro plans and higher can benefit from QuickBooks Online integration, while API access is restricted to the Elite tier. Furthermore, the software boasts optional AI features designed to assist with responding to inquiries regarding business records and creating estimates or follow-up messages. When the AI Front Desk feature is enabled, it autonomously drafts responses for customer queries, which must receive human approval prior to being sent. This adaptable software serves a myriad of industries, including plumbing, HVAC, electrical services, roofing, lawn care, pest control, and cleaning services, positioning itself as an essential tool for trade professionals aiming to enhance their operational efficiency and elevate customer engagement. Consequently, tradespeople can dedicate more time to their primary services while ensuring effective and timely communication with their clientele. Ultimately, this fosters a more organized and productive work environment within the trade sector.

What is Cinderblock?

Contractors lose hours every week to disorganized job info, missed follow-ups, and billing that lags weeks behind the work. Cinderblock fixes that. It's an all-in-one job management platform that gives contracting teams a single place to run estimates, schedule appointments, coordinate crews, and collect payments. Everything ties back to the job — notes, photos, invoices, customer history — so nothing gets lost and nobody has to ask twice. Works on mobile, works offline, syncs automatically. Integrates with QuickBooks Online and Stripe. Role-based permissions mean crew members see what they need and nothing they don't. Built for small to mid-sized contractors: general contractors, plumbers, electricians, HVAC, roofers, and landscapers who need a tool that works without a dedicated IT person to run it.

Media

Media

Integrations Supported

QuickBooks Online
Make
Mycel
Stripe
Zapier

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$48 per month
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

tradesbackbone.com

Company Facts

Organization Name

Cinderblock

Date Founded

2019

Company Location

United States

Company Website

www.cinderblock.com

Categories and Features

Categories and Features

Electrical Contractor

Billing & Invoicing
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking

Field Service Management

Billing & Invoicing
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock

HVAC

Billing & Invoicing
Customer Database
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking

Plumbing

Billing & Invoicing
Customer Database
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking

Tradesman Job Management

Customer Database
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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