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What is TradesBackbone?

TradesBackbone is an innovative cloud-based software tailored for small trade businesses, providing a robust suite that combines customer management, job tracking, estimates, invoicing, payment processing, office scheduling, and dispatching capabilities. Technicians are equipped to handle their responsibilities seamlessly through a mobile browser, allowing them to access job assignments, create estimates, send invoices, take photos, and update job statuses with ease. Customers enjoy the convenience of approving estimates through text or email, with these approvals automatically converted into invoices for efficiency. The platform also supports recurring services, route optimization, reminders, and customer follow-ups to enhance overall service delivery. Access to sensitive records and financial information is managed through role-based controls, ensuring that team members view only the data pertinent to their roles. Users subscribed to Pro plans and higher can benefit from QuickBooks Online integration, while API access is restricted to the Elite tier. Furthermore, the software boasts optional AI features designed to assist with responding to inquiries regarding business records and creating estimates or follow-up messages. When the AI Front Desk feature is enabled, it autonomously drafts responses for customer queries, which must receive human approval prior to being sent. This adaptable software serves a myriad of industries, including plumbing, HVAC, electrical services, roofing, lawn care, pest control, and cleaning services, positioning itself as an essential tool for trade professionals aiming to enhance their operational efficiency and elevate customer engagement. Consequently, tradespeople can dedicate more time to their primary services while ensuring effective and timely communication with their clientele. Ultimately, this fosters a more organized and productive work environment within the trade sector.

What is FixyFlow?

FixyFlow is a web-based solution tailored for service-driven enterprises, emphasizing streamlined customer interaction and efficient job oversight. The platform creates a unique tracking page for every job, allowing customers to effortlessly access it via their web browsers without the hassle of downloading apps or creating accounts, and it sends SMS alerts as jobs advance through different phases. This tracking page enables clients to keep tabs on job progress, view images, check estimates, access payment links, approve quotes, and communicate directly with the service provider. After a job's completion, FixyFlow encourages customers to provide feedback, directing satisfied clients to submit Google reviews while also offering a private feedback avenue for those with concerns. The tool integrates smoothly with existing scheduling, invoicing, or inventory management systems and can also function alongside spreadsheet applications. It is especially advantageous for fields such as phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repair. The service provides subscription plans that determine the monthly limits for jobs and SMS messages, with SMS capabilities included in the plan. Furthermore, FixyFlow fosters customer engagement by simplifying communication and ensuring transparency throughout the entire service experience, ultimately enhancing overall satisfaction and trust. With its user-friendly interface and robust features, FixyFlow proves to be an essential asset for businesses looking to improve their service delivery and customer relationships.

Media

Media

No images available

Integrations Supported

Make
Mycel
QuickBooks Online
Stripe
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

tradesbackbone.com

Company Facts

Organization Name

FixyFlow

Company Location

Canada

Company Website

fixyflow.com

Categories and Features

Categories and Features

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