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What is TradesBackbone?

TradesBackbone is an innovative cloud-based software tailored for small trade businesses, providing a robust suite that combines customer management, job tracking, estimates, invoicing, payment processing, office scheduling, and dispatching capabilities. Technicians are equipped to handle their responsibilities seamlessly through a mobile browser, allowing them to access job assignments, create estimates, send invoices, take photos, and update job statuses with ease. Customers enjoy the convenience of approving estimates through text or email, with these approvals automatically converted into invoices for efficiency. The platform also supports recurring services, route optimization, reminders, and customer follow-ups to enhance overall service delivery. Access to sensitive records and financial information is managed through role-based controls, ensuring that team members view only the data pertinent to their roles. Users subscribed to Pro plans and higher can benefit from QuickBooks Online integration, while API access is restricted to the Elite tier. Furthermore, the software boasts optional AI features designed to assist with responding to inquiries regarding business records and creating estimates or follow-up messages. When the AI Front Desk feature is enabled, it autonomously drafts responses for customer queries, which must receive human approval prior to being sent. This adaptable software serves a myriad of industries, including plumbing, HVAC, electrical services, roofing, lawn care, pest control, and cleaning services, positioning itself as an essential tool for trade professionals aiming to enhance their operational efficiency and elevate customer engagement. Consequently, tradespeople can dedicate more time to their primary services while ensuring effective and timely communication with their clientele. Ultimately, this fosters a more organized and productive work environment within the trade sector.

What is Smarfle?

Smarfle helps home and field service companies run the whole job in one app. The office books work, plans routes and dispatches technicians. Crews use the Android app, which keeps working with no signal, for job details, checklists, photos and signatures. Customers book online, approve estimates and pay by card or bank transfer in a portal with the business's own name and colors, and they get text and email reminders. Recurring service plans, inventory, time tracking, reports, a shared inbox and Google Business Profile tools come built in. Plans start at $19 a month with a 14-day free trial.

Media

Media

Integrations Supported

Stripe
Make
Mycel
QuickBooks Online
Zapier

Integrations Supported

Stripe
Amazon Polly
Claude
DataForSEO
Google Business Profile
Google Calendar
Google Maps
Google Search Console
Resend
Twilio
Upstash

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$19/month
Solo is $19/month for one user and up to 500 clients. Monthly billing can be canceled at any time with no minimum term. Annual billing is available at the price of 10 months for 12 months. SMS, email, API calls, AI, voice, call tracking and other usage are billed separately from a prepaid wallet. Client card and ACH payments incur Stripe processing fees plus a 0.5% platform fee. A 14-day free trial is available, and no credit card is required.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

tradesbackbone.com

Company Facts

Organization Name

Smarfle

Date Founded

2025

Company Location

United States

Company Website

www.smarfle.com

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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