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What is Trakwell.ai?

For high-ticket retailers like furniture, mattress, appliance, jewelry and auto dealers, foot traffic is only useful when it's tied to sales. Trakwell combines AI people counting with a built-in CRM to make that connection. Each visitor is counted (staff excluded, couples counted once), routed to a salesperson through the Photo Upboard, and matched against POS sales. That gives owners and managers their real close rate, average ticket and revenue per opportunity by store and by associate. Anyone who leaves without buying is saved as a be-back so the team can follow up, and ad performance can be measured by the buyers it brings in, not just visits. Teams also get sales goals, coaching insights, quarterly benchmark reports covering 1,000+ retailers, and integrations with STORIS, Profitsystems, Furniture Wizard and Podium. More than 2,000 businesses have used Trakwell (previously DoorCounts) since 2014. Pricing begins at $150 per location per month, with custom quotes.

What is Furniture Retail System?

Swan Retail's Furniture Retail System (FRS) is an all-encompassing, web-based retail management platform specifically designed for businesses operating in the furniture, flooring, bed & mattress, and appliance industries. This system optimizes the entire retail workflow, encompassing processes from order initiation to the creation of purchase orders, inventory management, warehousing oversight, and delivery scheduling. Among its standout features are a mobile application that enables sales activities both in-store and off-site, an order management system that captures critical customer and product details while offering insights into delivery timelines, and real-time inventory tracking that can be enhanced with optional barcode scanning. The platform also boasts customer service tools, including comprehensive contact logs and complete purchase histories, alongside an integrated e-commerce solution that seamlessly merges online and brick-and-mortar store operations through a single database. Additionally, FRS incorporates sophisticated warehousing features, such as the receipt of goods, bay management, inter-location transfers, and return processing. It further aids in delivery planning by showcasing pertinent details like item counts, weights, delivery stops, and cubic measurements, complemented by visual capacity indicators. Moreover, the system includes capabilities for managing multiple orders grouped into containers, thereby ensuring streamlined logistics and enhanced customer satisfaction, and ultimately contributes to the overall efficiency of retail operations.

Media

Media

Integrations Supported

FROG
Furniture Wizard
HubSpot CRM
Lightspeed Retail
Podium DAW
RICS Software
STORIS
Salesforce
ServiceTitan
alwaysAI

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$150/month/location

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Trakwell.ai

Company Location

United States

Company Website

trakwell.ai/

Company Facts

Organization Name

Swan Retail

Date Founded

2004

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/furniture-retail-system/

Categories and Features

Computer Vision

Image Processing
Reporting / Analytics Integration
Smart Camera Integration

People Counting

API
Benchmarking
Car Counting
Conversion Tracking
Data Export
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
Zone / Area Monitoring

Retail Analytics

Not specified

Categories and Features

Furniture Store

Not specified

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