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What is Trakwell.ai?

For high-ticket retailers like furniture, mattress, appliance, jewelry and auto dealers, foot traffic is only useful when it's tied to sales. Trakwell combines AI people counting with a built-in CRM to make that connection. Each visitor is counted (staff excluded, couples counted once), routed to a salesperson through the Photo Upboard, and matched against POS sales. That gives owners and managers their real close rate, average ticket and revenue per opportunity by store and by associate. Anyone who leaves without buying is saved as a be-back so the team can follow up, and ad performance can be measured by the buyers it brings in, not just visits. Teams also get sales goals, coaching insights, quarterly benchmark reports covering 1,000+ retailers, and integrations with STORIS, Profitsystems, Furniture Wizard and Podium. More than 2,000 businesses have used Trakwell (previously DoorCounts) since 2014. Pricing begins at $150 per location per month, with custom quotes.

What is Sophi?

Sophi is an all-encompassing agentic commerce platform designed to provide users with a fluid transition from product discovery to the final purchasing decision through dynamic, real-time dialogues. By moving away from conventional keyword searches and embracing intent-based conversations in both web and app environments, it understands the underlying intentions of customers rather than just their typed inputs. Rather than viewing the search process as a tedious task, Sophi reimagines it as an engaging conversation, skillfully pinpointing shopper requirements much like an experienced sales associate. It evaluates the context of shoppers alongside product details to offer pertinent options, modify results in real-time, clarify choices, and recommend products across brand-specific websites and mobile apps. With its sophisticated grasp of semantics, Sophi reshapes product listing pages into engaging sales conversations, which is particularly advantageous for industries such as fashion, beauty, home goods, and vast e-commerce catalogs, where an excess of options can impede conversion rates. Additionally, Sophi utilizes user memory mapping in conjunction with its semantic insights to accurately capture user intent, behaviors, and context. This cutting-edge methodology not only enhances the shopping experience but also makes it significantly more intuitive and tailored to individual customer preferences, ultimately fostering a deeper connection between the consumer and the platform. In this way, Sophi is revolutionizing the way people interact with e-commerce, making it more personal and effective.

Media

Media

Integrations Supported

FROG
Furniture Wizard
HubSpot CRM
Lightspeed Retail
Podium DAW
RICS Software
STORIS
Salesforce
ServiceTitan
alwaysAI

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$150/month/location

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Trakwell.ai

Company Location

United States

Company Website

trakwell.ai/

Company Facts

Organization Name

Sophi

Date Founded

2025

Company Location

United States

Company Website

www.usesophi.com

Categories and Features

Computer Vision

Image Processing
Reporting / Analytics Integration
Smart Camera Integration

People Counting

API
Benchmarking
Car Counting
Conversion Tracking
Data Export
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
Zone / Area Monitoring

Retail Analytics

Not specified

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

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