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What is TravelOffice?

To successfully grow your business, it is crucial to focus on sales and customer support, as administrative tasks do not add significant value. Merang can help alleviate your administrative workload, enabling you to keep tabs on commission sales and receivables in real-time, which is vital for ensuring prompt and precise payments from clients or travel suppliers. Agents can conveniently access, generate, and manage their invoices from any location, with centralized organization for better visibility. Tailored invoices specific to the travel industry can be created and sent via email or as polished PDF files. The invoicing module allows agents to create professional invoices on the go, which can be emailed, printed as PDFs, or exported to Word documents with ease. Locating existing customer profiles along with their corresponding invoices is a breeze, thanks to the centralized storage of all information. You can oversee and manage all your invoices in one central hub, while TravelOffice efficiently organizes your invoicing data, making it simple to track sales, commissions, and payments in real-time and streamlining your accounting processes. By minimizing the administrative burden, your team can dedicate more energy to expanding your clientele and improving customer satisfaction, ultimately leading to a more successful business trajectory. Consequently, this strategic focus on core business activities will foster sustainable growth and long-term success.

What is Mercury Office?

Mercury Office is a sophisticated travel agency database designed specifically for the requirements of travel agents. It allows front office staff to effortlessly create customer booking files, track payments, and send welcome home letters. Meanwhile, back office teams can effectively manage supplier payments, conduct bank reconciliations, handle staff payroll, and evaluate the business's profitability. A notable feature of Mercury Office is its fully web-based interface, which provides global access while ensuring that your data remains secure with advanced protections. The development of this system involved collaboration with experienced front office travel agents, ensuring a user-friendly experience in every aspect. Furthermore, its powerful reporting functionality gives back office personnel the necessary resources to streamline processes such as reconciliation and supplier payment management. This comprehensive approach not only improves operational efficiency but also empowers travel agencies to concentrate more on delivering exceptional service to their clients. With Mercury Office, travel agencies can elevate their administrative capabilities and enhance client satisfaction significantly.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$19.95 per month
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Merang TravelOffice

Date Founded

2000

Company Location

Canada

Company Website

www.merang.com

Company Facts

Organization Name

Ease Technology

Date Founded

2004

Company Location

United Kingdom

Company Website

www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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