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Ratings and Reviews 0 Ratings
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What is Tredds Self Storage Software?
Tredd's Self Storage Software provides an intuitive and affordable way to effectively handle customer relations, manage payment processing, and create reports with ease. This comprehensive self-storage application includes a variety of features, such as an easy-to-use point-and-click interface, integrated credit card processing, zip code verification, SMS alerts, and much more. Users of Tredd's Self Storage Software have access to a broad spectrum of reporting capabilities that allow them to glean important insights into tenant behavior and accurately track the status of units that are vacant, up to date on payments, overdue, locked, or requiring maintenance. Additionally, this software enhances operational efficiency, making it an indispensable resource for managing self-storage facilities and ensuring smooth day-to-day activities. Ultimately, Tredd's software not only simplifies management processes but also contributes to improved customer satisfaction.
What is Automated Storage Call Center?
Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.
Integrations Supported
6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday.com
storEDGE
Integrations Supported
6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday.com
storEDGE
API Availability
Has API
API Availability
Has API
Pricing Information
$495.00/one-time
Free Trial Offered?
Free Version
Pricing Information
$2.25 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tredds Software Solutions
Date Founded
1996
Company Location
United States
Company Website
www.tredd.com
Company Facts
Organization Name
Automated Storage Call Center
Date Founded
2021
Company Location
Iceland
Company Website
www.automatedstoragecallcenter.com
Categories and Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Categories and Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
